General Manager

Job Title: General Manager

Department: Operations/Admin

Reports To: Chief Operating Officer / Ownership

Location Jaipur

Exp 8+ years

• Preferred Competencies
• Luxury hospitality mindset with exceptional attention to detail.
• Strong understanding of boutique and heritage hotel operations.
• Emotional intelligence and relationship-building skills.
• Ability to curate authentic local experiences for guests.
• Commercial orientation with a strong focus on profitability alongside guest satisfaction.
• Experience managing luxury weddings, destination events and high-profile clientele.
• Strong crisis management and decision-making capabilities.
• GOP Achievement vs Budget
• Flow-through Percentage
• Guest Complaint Resolution Time
• Repeat Guest Ratio
• Net Promoter Score (NPS)
• Luxury Audit Scores (LQA/Internal Audits)
• Employee Engagement Score
• Training Hours per Associate
• Upselling & Ancillary Revenue per Occupied Room
• Energy & Sustainability Performance
• Event Guest Satisfaction Scores
• If interested share resume on [email protected] or 7008749862