General Manager

Job Description – General Manager (Restaurant / Hospitality)

Job Title: General Manager
Department: Operations
Reporting To: Director / Owner

Key Responsibilities

• Overall responsibility for smooth daily restaurant operations.
• Manage and supervise all departments: Kitchen, Service, Cashier, Housekeeping and Support Staff.
• Ensure excellent customer service and guest satisfaction.
• Monitor daily sales, expenses, food cost and overall profitability.
• Control staff attendance, discipline, grooming and performance.
• Conduct daily staff briefings and ensure proper shift management.
• Ensure food quality, hygiene and cleanliness standards are maintained.
• Handle customer complaints and resolve issues professionally.
• Monitor inventory, stock, wastage and purchasing requirements.
• Coordinate with vendors and ensure timely procurement.
• Train, motivate and evaluate employees.
• Ensure compliance with company policies, food safety and government regulations.
• Prepare and submit daily/weekly/monthly operational reports to management.
• Work towards achieving sales targets and improving business growth.

Requirements

• Experience: 3–7 years in Restaurant/Hotel Operations
• Strong leadership and team-management skills.
• Good communication and problem-solving ability.
• Knowledge of restaurant operations, costing and inventory control.
• Ability to handle pressure and manage multiple departments.

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person