General Manager

The Well blends intentional ingredients, local and sustainable sourcing and bold flavors in an eco-chic environment for a dining experience that redefines eating well.

We create scratch-made food made with responsibly sourced ingredients, focusing on quality proteins, healthy fats, and natural sugars.

We prove that better-for-you dining doesn't mean sacrificing flavor or hospitality—just the opposite.

We’re looking for an experienced hospitality leader to oversee daily operations, elevate the guest experience, and lead a high-performing team in a fast-paced, hospitality-driven restaurant environment.

This role is ideal for a hands-on General Manager who leads from the floor, builds genuine relationships with guests and regulars, and partners cross-functionally to create thoughtful guest experiences and activations that drive loyalty and community.

Seeking a local candidate or someone soon to be local in the Austin area

What to Expect

• Oversees and directs the seamless running of day-to-day operations
• Supports the delivery of outstanding guest service while ensuring that all financial and statutory requirements are met
• In cooperation with key stakeholders, develops and implements a strategy for operational management and development, meeting agreed organizational performance plans within agreed budgets and timeframes
• Manages and controls department expenditure, staying within agreed budgets and being cognizant of P/L for the venue
• Administrative responsibilities, including P&L analysis, maintaining budgets, costs of goods, labor costs, expenses, overtime, inventory, and customer feedback
• Communicates regularly with key stakeholders regarding venue performance and operations
• Ensures maintenance and cleanliness of the restaurant with a specific focus on departmental health department food standards, OSHA, Fire & Life Safety Regulations

Leading the Team

• Be passionate about food, have an eye for detail, and be a team player
• Demonstrate care, listening, clear direction, and collaboration every day with the team
• Must have strong leadership skills with the ability to mentor and energize a diverse team
• Is actively involved in the selection, development/performance, and separation of team members
• Responsible for recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and all aspects of performance management of the team
• Partners with BOH management to ensure operational and service expectations are defined and delivered
• Champion and adhere to all Company standards and policies
• Conducts meaningful daily preshifts for all FOH team members
• Maintains team morale, addressing all issues with care and efficiency

Desired Qualifications

• Minimum of three (5+) years of current high-volume and full-service restaurant general management/GM experience required
• Proven knowledge of commonly used concepts, practices, and procedures in a restaurant
• Extensive understanding of guest service and the importance of the guest experience
• Proven ability to accurately calculate P&L and implement spending changes is required
• Must have flexibility and be adaptable to all types of changes
• Must be polished, professional, friendly, dynamic, and able to multitask
• Proven ability to coach and mentor
• Must be able to create fun in a fast-paced and stressful environment
• Must have strong communication and interpersonal skills to deal effectively with all types of business contacts
• A valid TABC Certification/Food Handler Card is required and must be obtained before entering this position

What We Offer

• A collaborative leadership team and opportunities for growth
• Competitive salary and bonus program
• Medical, dental, and vision benefits
• Parking and additional company benefits