General Manager

Kawambwa Tea Industries Limited (KTIL) is a State-Owned Enterprise incorporated in 1975, with the tea processing factory commissioned in 1976. The Company is located in Kawambwa District, Luapula Province, and is one of Zambia’s oldest and most iconic agro-processing establishments. KTIL specializes in the production of high-quality black tea and related products and continues to play a strategic role in agricultural industrialization, rural employment creation, and value addition in Zambia’s tea sub-sector.

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A vacancy to fill the following position has arisen GENERAL MANAGER. Apply by completing this form online. The closing date is 15th February 2026. When you submit this form, it will not automatically collect your details like name and email address unless you provide it yourself.

Job Purpose The General Manager (GM) shall act on behalf of the Board of Directors in alignment with the policies, vision, mission, and core values of Kawambwa Tea Industries Limited (KTIL). The GM shall provide transformational leadership, strategic oversight, and operational direction to ensure that the Company’s strategies are effectively implemented for sustainable growth, profitability, and long-term competitiveness in the agro-processing sector.

Key Roles And Responsibilities

• Strategic Leadership
• Provide visionary and transformative leadership to drive institutional performance, operational excellence, and a high-performance culture.
• Ensure effective implementation of KTIL’s strategic plan, aligning departmental activities with corporate priorities and industry best practices.
• Champion innovation, business transformation, and sustainable agricultural practices to enhance KTIL’s market position.
• Promote adherence to corporate policies, statutory requirements, and sector-specific regulatory frameworks.
• Financial Management
• Oversee the Company’s financial sustainability by ensuring sound liquidity, profitability, and cost management.
• Provide executive oversight in the preparation and submission of annual operational and capital budgets for Board approval.
• Monitor financial performance and provide quarterly reports to the Board, including variance analyses and corrective action measures.
• Ensure strict adherence to approved accounting standards, audit requirements, procurement regulations, and financial reporting obligations.
• Corporate Strategy and Policy Oversight
• Translate KTIL’s vision and mission into actionable strategies that enhance growth, competitiveness, and market expansion.
• Oversee development, implementation, and periodic review of policies, procedures, and operational frameworks across all business units.
• Guide the modernization and optimization of tea processing operations, agricultural production systems, and value-chain integration.
• Governance, Risk, and Compliance
• Institutionalize governance systems that uphold transparency, accountability, ethical conduct, and effective internal controls.
• Oversee risk management frameworks to identify, mitigate, and monitor operational, financial, strategic, and market risks.
• Coordinate internal and external audit processes and ensure timely implementation of recommendations.
• Develop and maintain Business Continuity and Disaster Recovery Plans to safeguard operations.
• Ensure comprehensive insurance coverage and enterprise-wide risk mitigation measures..
• Board and Stakeholder Relations
• Maintain a productive working relationship with the Board of Directors, ensuring timely and accurate submission of reports, proposals, and updates to support effective decision-making.
• Collaborate with the Board Chairperson to ensure strategic alignment of Board activities, meetings, and resolutions.
• Build and strengthen partnerships with key stakeholders including tea out-growers, cooperatives, suppliers, distributors, regulators, local communities, and the Industrial Development Corporation (IDC).
• Represent KTIL in sectoral forums and government engagements to advance the Company’s strategic interests.
• Marketing, Business Development & Value Chain Enhancement
• Lead the development and execution of marketing, brand positioning, and market penetration strategies for KTIL products.
• Ensure customer satisfaction, product quality consistency, and responsiveness to market feedback.
• Identify and pursue new business opportunities, product diversification initiatives, and export market potential.
• Build alliances with agricultural value-chain actors to promote supply chain stability, including out-grower schemes.
• Operational Excellence and Human Capital Management
• Promote efficient, high-quality tea processing operations through implementation of modern manufacturing, agricultural, and sustainability practices.
• Strengthen performance management systems and drive a culture of accountability, productivity, and continuous improvement.
• Promote staff development, talent retention, and compliance with labour laws and HR policy frameworks.
• Ensure alignment of human resource practices with KTIL’s operational needs and long-term business strategy.

Minimum Qualifications & Experience Requirements

• Grade 12 Certificate with a minimum of Five (5) Credits
• Bachelor’s Degree in Agriculture, Agribusiness, Food Science, Business Administration, Production Management, or related field.
• Master’s Degree in Business Administration (MBA), Agriculture, Agribusiness, or related field will be an added advantage.
• Professional Membership to a relevant institution.
• Minimum of 10 years of senior management experience in agribusiness, manufacturing, agro-processing, FMCG, or related sector

Skill Specifications

• Strategic planning, execution, and business transformation.
• Financial analysis, forecasting, and corporate budgeting.
• Stakeholder engagement and relationship management.
• Risk identification, management, and mitigation.
• Governance, compliance, and regulatory oversight.
• Operational management in manufacturing or agro-processing.
• Strong interpersonal, negotiation, and communication skills.
• Data-driven decision-making and performance management.
• Agricultural value-chain management (desirable).

Required HOW TO APPLY

• All applications are online by completing this form.
• No physical applications will be received by the Company.
• Deadline for applications shall be before 15th February 2026.
• Only suitably qualified and experienced individuals who are willing to live and work in Kawambwa District of Luapula Province of Zambia should apply.
• Any form of lobbying will lead to disqualification.

Kawambwa Tea Industries Limited is an Equal Employment Opportunity Employer.