General Manager

Position: General Manager

Location: Taiwan

The Role

We are looking for an experienced General Manager to be based in Taiwan.

Taiwan is an established market for the company, with existing business across video analytics, cybersecurity and related technology solutions. The local organisation includes commercial, solution and R&D capabilities and supports a number of key government and institutional customers.

The General Manager will be responsible for maintaining and developing the existing business, strengthening key customer relationships and ensuring effective coordination across commercial, technical and delivery teams.

This role requires a strong business leader who can stay close to customers while providing clear direction and accountability to the local organisation.

Key Responsibilities

• Lead the overall business and provide day-to-day leadership to the local organisation.
• Maintain and develop relationships with key government, institutional and enterprise customers.
• Take ownership of major customer accounts and ensure existing projects and commercial relationships are well managed.
• Identify opportunities to expand current accounts and develop additional business within the company’s existing areas of strength.
• Lead and coordinate commercial, solution and R&D teams to ensure customer requirements are understood and delivered effectively.
• Maintain close visibility over major projects, customer commitments, commercial priorities and delivery issues.
• Work closely with technical and solution teams to ensure proposed solutions are commercially relevant and aligned with customer requirements.
• Support the development of new opportunities across video analytics, cybersecurity and related technology solutions.
• Maintain strong engagement with key stakeholders across government and the broader technology ecosystem in Taiwan.
• Ensure clear communication and alignment between the Taiwan team and regional/global management.
• Build a disciplined and accountable local team with clear priorities, ownership and execution standards.
• Provide regular visibility to senior management on business performance, key accounts, project progress, risks and opportunities.

Candidate Profile

• Strong commercial and leadership experience within B2B technology, cybersecurity, video analytics, AIoT, smart city, ICT solutions or related sectors.
• Proven experience managing senior customer relationships, particularly with government, institutional or large enterprise clients.
• Strong understanding of complex solution-based sales and project environments rather than purely transactional product sales.
• Experience leading cross-functional teams across commercial, solution, technical or R&D functions.
• Strong track record in maintaining and growing strategic accounts and converting customer relationships into sustainable business.
• Comfortable taking direct ownership of major customers and resolving commercial or delivery issues when required.
• Strong understanding of the Taiwan technology and enterprise market.
• Fluent Mandarin and strong professional proficiency in English, both written and spoken
• Practical, hands-on and results-oriented leadership style.
• Experience with AI, data infrastructure or emerging technology solutions would be useful, but deep technical expertise is not required.