General Manager

About the role

We are seeking a driven and commercially minded General Manager to lead and grow our accounting practice in Kuala Lumpur. This is a hands-on leadership role responsible for the overall performance, profitability, and operational excellence of the firm. You will oversee client delivery, team performance, business development, and financial results while fostering a high-performance, people-oriented culture.

Key responsibilities

• Full P&L ownership: drive revenue growth, manage costs, improve margins, and deliver sustainable profitability
• Lead and develop the accounting team, ensuring high-quality service delivery, compliance, and client satisfaction
• Oversee day-to-day operations of the accounting practice, including workflow management, quality control, and process improvement
• Build and maintain strong client relationships; identify opportunities for cross-selling and expanding services
• Drive business development and practice growth in the KL market
• Champion the adoption of technology and digital tools to improve efficiency, accuracy, and client experience
• Motivate, coach, and retain talent; create a positive, collaborative, and high-performance work environment
• Ensure the practice operates efficiently, meets regulatory requirements, and continuously improves standards

About you

• Proven experience in a senior leadership or general management role within an accounting, audit, tax, or professional services firm
• Strong commercial acumen with clear P&L sensitivity and a track record of delivering financial results
• Fluent in Cantonese, Mandarin, English, and Bahasa Malaysia (written and spoken)
• Highly people-oriented with excellent leadership, coaching, and interpersonal skills
• Tech-savvy: comfortable with accounting software, cloud platforms, digital tools, and driving technology adoption in the practice
• Self-motivated, hardworking, and results-driven with a strong sense of ownership and accountability
• Able to thrive in a fast-paced environment and lead by example