Holbeck Ghyll Country House Hotel
General Manager
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Windermere LA23, UK
Work mode:
Onsite
Published on:
21 September 2026
What they need
Job Overview
We are seeking a dynamic and visionary General Manager to lead our organization with energy, enthusiasm, and a strategic mindset. In this pivotal role, you will oversee daily operations, drive sales growth, and cultivate a high-performing team dedicated to excellence. Your leadership will inspire innovation, ensure exceptional customer experiences, and uphold the company’s standards of quality and service. This position offers an exciting opportunity for a motivated professional to make a significant impact and steer the organization toward sustained success.
Duties
- Provide strong leadership by setting clear goals, motivating teams, and fostering a positive work environment that encourages collaboration and high performance
- Oversee daily operations across all departments, ensuring efficiency, productivity, and adherence to company policies
- Develop and implement strategic plans to increase sales, improve customer satisfaction, and expand market presence
- Manage merchandising strategies to optimize product placement, inventory levels, and promotional activities
- Supervise management staff and frontline employees, providing coaching, training, and performance feedback to enhance team capabilities
- Maintain excellent communication with staff and customers through effective phone etiquette and organizational skills
- Oversee administrative functions such as budgeting, reporting, staffing schedules, and compliance with legal requirements
Skills
- Proven management experience with a track record of supervising teams in retail or service environments
- Strong leadership skills that inspire confidence and motivate teams to achieve goals
- Excellent communication skills for clear instructions, negotiations, and customer interactions
- Expertise in sales management, merchandising, and retail operations to maximize revenue opportunities
- Exceptional organizational skills combined with effective time management to handle multiple priorities efficiently
- Demonstrated ability in administrative tasks such as scheduling, record-keeping, and process improvement
- Knowledge of phone etiquette to ensure professional interactions at all times
- Experience in team management with a focus on supervising staff across various functions
Join us as our next General Manager — where your energetic leadership will drive success! We value proactive individuals who thrive on challenge and are eager to lead teams towards excellence. This role is paid — offering the opportunity for growth within a vibrant organization committed to supporting your professional journey.
Pay: £27,000.00-£40,000.00 per year
Work Location: In person
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