General Manager

Republic Hospitality is seeking an experienced and dynamic General Manager to oversee the daily operations of one of our vibrant restaurants, bars, lounges, or nightlife venues. The ideal candidate will possess strong leadership skills, extensive hospitality management experience, and a passion for delivering exceptional customer service. This role involves managing staff, ensuring food safety standards, controlling inventory, and maintaining a lively atmosphere that keeps guests coming back. The General Manager is responsible for leading all aspects of a Republic Hospitality venue, ensuring seamless operations, strong financial results, and exceptional guest experiences that embody our FUN service model. Serving as both a cultural carrier and a business leader, balancing day-to-day execution with long-term growth, guest satisfaction with fiscal responsibility, and brand integrity with operational excellence.

Qualifications

• Minimum 5+ years of progressive management experience in nightlife, or restaurants.
• Proven track record of delivering strong P&L results while maintaining high guest satisfaction.
• Strong leadership skills with ability to motivate, coach, and develop diverse teams.
• Excellent communication and conflict resolution skills.
• Hands-on operator who thrives in a fast-paced, guest-centric environment.
• Proficient with POS systems, scheduling platforms, and Microsoft Teams.
• TIPS, ServSafe, or equivalent certifications preferred.

Core Duties & Responsibilities:

Operational Excellence

• Ensure smooth daily operations across FOH and BOH (where applicable).
• Supervise opening and closing procedures, ensuring brand standards are met.
• Lead daily pre-shift meetings, embedding Republic Hospitality’s CREATE FUN service model.
• Monitor service flow, cleanliness, and ambiance to align with brand expectations.
• Ensure compliance with all health, safety, and regulatory standards (SLED, fire marshal, TIPS, 21+).
• Execute all operational policies, SOPs, and management checklists consistently.
• Maintain accurate venue documentation, audits, and communications via Microsoft Teams.

Staff Management & Team Leadership

• Hire, onboard, train, and retain high-performing team members.
• Lead bi-weekly staff trainings on service excellence, upselling, food & beverage knowledge, and FUN culture.
• Set clear performance expectations; conduct regular evaluations using Republic Hospitality templates.
• Foster a culture of positivity, professionalism, and accountability that reflects company values.
• Manage labor budgeting, scheduling, conflict resolution, and HR compliance.
• Collaborate cross-functionally with chefs, marketing, sales, and operations—promoting a ONE TEAM, ONE GOAL approach.
• Schedule live entertainment strategically to maximize guest engagement and profitability.

Guest Experience & Satisfaction

• Actively engage with guests to ensure satisfaction and resolve issues on-site.
• Monitor and respond to guest feedback across platforms, identifying trends and implementing improvements.
• Ensure that every guest leaves with a memorable, curated, one-of-a-kind experience that reinforces Republic Hospitality’s brand promise.

Financial & Business Management

• Own full P&L responsibility for the venue; drive profitability while maintaining quality.
• Control costs across labor, food, beverage, and supplies without compromising guest experience.
• Stay within budgeted expense parameters while maximizing revenue opportunities.
• Analyze sales, costs, and labor data to make informed business decisions.
• Develop and execute strategies to grow revenue streams (F&B sales, entertainment, private events).
• Partner with leadership to forecast, budget, and track progress against KPIs.

5. Cleanliness, Maintenance & Safety

• Uphold highest standards of cleanliness and sanitation across the venue.
• Oversee preventative maintenance, ensuring the property remains in excellent condition.
• Pass all internal and external audits related to health, safety, and guest experience.

Send your resume to [email protected]