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General Manager

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Onsite

General Manager

Surf Bagel Lewes, LLC

General Manager

Skills

BudgetingInventory Management

1 month ago

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Important information


Contract type:

Permanent

Location:

Lewes, DE 19958, USA

Work mode:

Onsite

Published on:

23 September 2026

What they need


We are seeking a dynamic and motivated General Manager who is responsible for overseeing and managing all aspects of the restaurant’s operations. The GM’s primary goals are to control operating costs, execute company policies and procedures, and cultivate a fun and productive work environment for all employees. The GM will lead his/her management team and maintain an exceptionally clean and well-run restaurant while providing an excellent customer experience for all of our guests.

Core Responsibilities:
Manage daily operations to ensure maximized efficiency and communication across all departments

Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and financial oversight

Develop complete competency at each position at the store and work positions as needed

Work with management team to meet sales goals

Manage food and labor costs

Execute company policies and procedures

Recruit, hire, train and develop a team of managers, cashiers, cooks and other support staff

Maintain a safe and healthy work environment for both staff and guests

Monitor customer feedback and reviews, taking necessary steps to address service quality and address any recurring issues

Analyze financial metrics to make operational decisions focused on improvement and implement appropriate strategies

Monitor and control food and labor costs, inventory levels and waste to maximize profitability

Engage with local community, build relationships & explore opportunities for partnerships

Support Director of Operations in effectively communicating issues, concerns, and special needs/projects related to the day-to-day business of the store

Ensure fast, accurate, high quality customer service to every guest

Demonstrate excellent teamwork

Job Requirements:
Proven experience as a Restaurant Manager or similar role

Motivational leader who can inspire a team and cultivate a positive culture

Knowledge of business operations including budgets, inventory, ordering, scheduling, etc

Excellent written and verbal communication skills

Solid understanding of financial management, budgeting and profit optimization

Entrepreneurial attitude and mindset

ServSafe Food Safety Certification

Coachable and open to critical feedback

At least 18 years old, able to lift 50lbs and stand for extended periods of time

Useful qualifications:
Experience in business management

Exceptional problem solving abilities

Capacity to make sound decisions under pressure

Strong focus on accuracy, precision, consistency and quality

Job Benefits:
Fun, respectful, team oriented environment

Free employee shift meal

25% discount when not working

PTO and Sick Days

“Extra Dough” Bonus Program

SoDel Well - Exercise and Fitness Benefit

No night shifts

Health, Dental and Life Insurance

401k with company matching

Competitive salary

Daily Pay available

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