General Manager

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance

General Manager Procare Property Services – West Chester, PA Position Overview Procare Property Services is seeking a high-level, results-driven General Manager to lead and scale our commercial and residential divisions.

This is not an entry-level management role. We are looking for someone who has successfully operated or managed a landscaping company generating $5M+ in annual revenue and understands what it takes to grow, systemize, and lead at a high level.

The General Manager will be responsible for overseeing operations, driving revenue growth, building strong teams, and executing our vision of becoming a regional leader in commercial landscaping and snow management while maintaining premium residential services.

Key Responsibilities Operations Leadership

• Oversee all operations across:

• Commercial landscape maintenance & enhancements

• Snow & ice management

• Residential maintenance, design/build & outdoor living

• Ensure all work is completed efficiently, profitably, and to company standards

• Implement systems for scheduling, routing, production, and quality control

• Drive operational scalability using both internal teams and subcontractors

Team Management & Accountability

• Lead and manage:

• Crew leaders

• Field teams

• Subcontractors

• Build a strong leadership structure within the company

• Recruit, train, and retain high-performing employees

• Hold team members accountable to performance standards

Sales & Revenue Growth

• Drive growth in:

• Commercial maintenance & snow contracts

• Residential design/build projects and maintenance

• Build relationships with property managers, HOAs, and key clients

• Assist in estimating, proposals, and closing deals

• Identify and execute upsell and expansion opportunities

Financial Oversight

• Manage budgets, job costing, and overall profitability

• Monitor and improve:

• Gross margins

• Labor efficiency

• Production rates

• Ensure all divisions meet or exceed financial targets

Client Experience

• Maintain high-level relationships with key accounts
• Ensure strong communication and responsiveness
• Resolve escalated issues quickly and professionally
• Drive long-term retention and referral growth

Strategic Execution

• Help scale Procare into a multi-state operation
• Build systems that support long-term growth
• Align daily operations with company revenue goals
• Work directly with ownership on strategic initiatives

Required Experience

• Proven experience operating or managing a landscaping company doing $5M+ in annual revenue

• 5+ years of experience in landscaping, snow management, or related field

• 3+ years in a senior leadership role (Operations Manager, General Manager, etc.)

• Strong understanding of:

• Commercial landscaping operations

• Snow & ice management

• Residential design/build (preferred)

Ideal Candidate

• Proven leader who has scaled or helped scale a company
• Strong in both operations and business development
• Highly organized and systems-driven
• Comfortable holding people accountable
• Growth-minded and results-oriented

Compensation & Incentives

• Competitive base salary

• Performance-based bonuses tied to:

• Revenue growth

• Profitability

• Paid holidays

Why Join Procare Property Services?

• Established company with 15+ years in business
• Strong mix of commercial and high-end residential work
• Opportunity to play a key leadership role in scaling the company
• Clear path to growth and leadership impact