General Manager

Job Req Number:  127759
Time Type: Full Time

General Description

• Provide strategic and tactical leadership for one or more major contract logistics sites, ensuring operational excellence, safety compliance, and maximum efficiency.
• Serve as the primary executive contact for key customer accounts at the site level, driving continuous engagement, SLA adherence, and customer satisfaction.
• Lead the integration of modern warehouse technologies, including automation, robotics, and advanced Warehouse Management Systems (WMS), to future-proof operations.
• Cultivate a high-performance culture by driving robust talent development, succession planning, and employee engagement initiatives across large workforces, aligning with local manpower guidelines.

Specific Accountabilities

• Hold full P&L accountability for assigned facilities, aggressively managing cost drivers, resource allocation, and revenue optimization to meet or exceed budgetary targets.
• Lead and present at Monthly and Quarterly Business Reviews (MBR/QBR) with key clients to discuss performance metrics, value-creation initiatives, and commercial alignment.
• Champion Continuous Improvement (CIP) and Lean Six Sigma methodologies to identify bottlenecks, eliminate waste, and drive productivity gains.
• Ensure absolute compliance with Singapore's Workplace Safety and Health (WSH) regulations, Ministry of Manpower (MOM) standards, and corporate governance protocols.

Skills Required

• Strong financial acumen with proven experience managing complex, multi-million-dollar operational budgets and P&Ls.
• Deep expertise in modern 3PL operations, Lean Six Sigma methodologies, and advanced inventory optimization techniques.
• Exceptional stakeholder management and commercial negotiation skills, capable of handling complex customer demands and de-escalating critical issues.
• Proficiency in enterprise WMS (e.g., SAP, Blue Yonder, Manhattan) and data analytics tools (e.g., Power BI) to drive data-led decision-making.

Experience and Qualification

• Bachelor’s degree in supply chain management, Logistics, Business Administration, or an Engineering discipline.
• Minimum 10+ years of progressive management experience in the 3PL/Contract Logistics industry.
• At least 5 years of experience in a senior site leadership role, directly managing large headcounts (>100 staff) and highly complex, fast-moving operations.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.