General Manager

We’re looking for a driven and resourceful General Manager to lead business operations, optimize team performance, and execute company vision. If you’re someone who blends big-picture thinking with boots-on-the-ground action, you’ll thrive in this leadership role.

Responsibilities

• Maintain high standards for customer satisfaction, quality, and service delivery
• Oversee day-to-day operations to ensure efficiency and effectiveness across all departments
• Foster a culture of accountability, innovation, and continuous improvement
• Build and develop a high-performing team through hiring, training, and ongoing coaching
• Track key performance indicators and adjust plans to meet business goals

Qualifications

• Excellent communication and interpersonal skills
• Preferred: Holds a degree in Business, Management, or a related field
• A strong grasp of budgeting, financial reporting, and forecasting
• Well-versed in using dashboards, KPIs, and workflow systems to manage day-to-day operations
• Has experience managing teams and overseeing business operations

About the company

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!