General Manager

The Hotel General Manager (GM) leads all aspects of the hotel’s operations, ensuring financial success, guest satisfaction, and team development while upholding our mission, vision, and values. This hands-on leadership role requires a proactive, self-starting individual with 24/7 availability to ensure excellence across all departments.

Responsibilities

• Inspect guest rooms and back-of-house areas to ensure compliance with brand and company standards.
• Be present on property during shift changes to communicate priorities and support the team.
• Ensure compliance with health, safety, and licensing standards.
• Conduct daily check-ins with department heads to align on priorities and maintain operations.
• Manage budgets, maximize revenue, and maintain financial and statistical records.

Qualifications

• High school diploma or GED required; advanced education in hospitality preferred.
• Physical ability to lift and move up to 25 pounds occasionally.
• Previous experience as a hotel manager, assistant manager, or hotel department manager required
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

About the company

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!