General Manager

At Lotus Hospitality, we're dedicated to crafting unforgettable guest experiences while nurturing a culture of excellence. As our General Manager, you'll lead this mission, steering operations with a focus on exceptional service and revenue growth. Your role is vital in driving the success and vision of our dynamic hospitality brand. You'll guide a dedicated team, ensuring our guests enjoy a seamless and luxurious stay.

We pride ourselves on a results-driven mindset, strong attention to detail, and a commitment to maintaining the highest standards. If you're passionate about hospitality and ready to make an impact, let's grow together. Join us, and be part of a team that's shaping the future of hospitality.

Responsibilities

• Lead and inspire our team to deliver exceptional guest experiences, ensuring every stay is memorable.
• Oversee daily operations, maintaining a seamless and efficient workflow that aligns with our brand standards.
• Drive revenue growth by implementing strategic initiatives and optimizing resources.
• Foster a culture of excellence, encouraging continuous improvement and professional development among staff.
• Ensure compliance with all health, safety, and hospitality regulations, safeguarding our guests and team.
• Collaborate with department heads to set and achieve performance goals, enhancing overall service quality.
• Manage budgets and financial plans, ensuring profitability while maintaining high service standards and guest satisfaction.

Qualifications

• Experience in leading and managing teams within the hospitality industry, fostering a culture of excellence.
• Proven track record of driving revenue growth through strategic initiatives and resource optimization.
• Ability to oversee daily operations, ensuring alignment with brand standards and seamless workflow.
• Strong skills in budget management and financial planning, maintaining profitability while ensuring guest satisfaction.
• Experience in collaborating with department heads to set and achieve performance goals, enhancing service quality.
• Ability to ensure compliance with health, safety, and hospitality regulations, safeguarding guests and team members.
• Demonstrated ability to inspire and motivate a team, delivering exceptional guest experiences consistently.

About the company

Renovated Historic building next to the T-Mobile Center and Power and Light. Holiday Inn Express Kansas City Downtown was designed for business and leisure travelers. This new hotel is conveniently located and accessible to I-70, I-35, I-29, and US 71. We share a backyard with the Central Business District of Kansas City and are adjacent to the T-Mobile Center. The attractions that are just steps away include Kansas City’s Power and Light District, Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center (home to the international headquarters of Hallmark Cards), the Crossroads Art District, Union Station, and Country Club Plaza are a few of the many exciting places for you to discover while visiting this fine city.