General Manager

Flexibility, Achievement, Culture of Service, and Leading the Way. We create a family environment that you will love working in. The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees all day‑to‑day operations, leads a high‑performing management team, ensures food‑safety and operational compliance, and cultivates a positive culture that supports team development, engagement, and consistent execution of brand standards.

Responsibilities:

As the General Manager, you will play a crucial role in overseeing all staff, budgets, and operations of our local restaurants, ensuring all daily activities run smoothly and efficiently. The responsibilities include formulating an overall strategy, managing people, and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring our profits are on the rise. Ultimately, you’ll help our company grow and thrive.

Requirements:

• A minimum of 2 years of General Management experience, currently, in the QSR industry is required.
• MSc/MA in Business or relevant field, preferred.
• Availability to work within opening hours (e.g., evenings, holidays, weekends): The expectation is to work at least 2 Sundays, two mid-shifts (11 am -9 pm), and one closing shift (3 pm – 12 am) per month.
• Entrepreneurial mindset, business development, and strategy implementation knowledge.
• Strong leadership and decision-making skills.
• Ability to sell, manage, and drive growth.
• Excellent customer relationship management skills.
• Able to withstand the physical demands a restaurant environment holds.
• ServeSafe Certification preferred (training may be provided

Physical Requirements:

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally for maintenance checks
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Operate POS systems, kitchen equipment, computers, and other standard devices
• Communicate clearly with employees, guests, vendors, and leadership teams

Benefits

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Our team members are the cornerstone of our craft.

We are an Equal Opportunity Employer.

Flexibility, Achievement, Culture of Service, and Leading the Way. We create a family environment that you will love working in.
Bring your talents to a team where you belong. Embark on a career that promotes growth and supports flexible schedules. Find the right role for you, right in your neighborhood.

Pay: $42000.00 - $48000.00 / year

Job Type: fulltime

Schedule:

• Monday to Friday
• Weekend availability
• Holidays
• Other

Education: No education required

Work location: On-site

Pay: $42,000.00 - $48,000.00 per year

Work Location: In person