General Manager

About Us:
MEIKO, a leading brand under Goldlife Marketing Sdn Bhd, is a rapidly growing company in the health and wellness industry. We are looking for an experienced General Manager to lead our retail and sales operations, drive business growth, and oversee franchise development. The ideal candidate will have strong leadership skills, a strategic mindset, and experience in retail, franchising, and business development.

Key Responsibilities:

• Oversee overall business operations, ensuring efficiency and compliance with company policies.
• Drive sales growth through multiple channels, including retail stores, franchises, digital channels and distributor partnerships.
• Develop and execute strategies to expand the company’s presence and market share.
• Lead and support teams across sales, marketing, and operations to achieve business objectives.
• Identify and onboard new franchise partners and distributors.
• Monitor performance metrics and implement improvements to enhance productivity and profitability.
• Work closely with the marketing team to develop strategies for lead generation and customer engagement.
• Ensure high customer satisfaction by maintaining quality service and operational excellence.

Requirements:

• Minimum 3 years of experience in retail, sales, or franchise operations.
• Proven leadership and business development skills.
• Strong strategic planning and problem-solving abilities.
• Fluent in English, Malay and proficiency in Mandarin to effectively communicate with Mandarin-speaking teams and stakeholders.

Priority will be given to candidates with experience in franchise or retail sales.