General Manager

Job Position: General Manager

Hours: Daytime. Weekend Availability Needed

Salary: $75k per year

Location:Downtown Chicago

Job Summary

As a Food for Thought General Manager, you will be responsible for overseeing the daily operations of our cafe, including managing staff, ordering supplies, and ensuring excellent customer service.

You will work to maintain 100% compliance with new menu and promo rollouts from chef’s committee, and monitor budgets, including expenses, sales, and profit margins.

Responsibilities

• Measuring customer satisfaction levels through feedback and resolving any issues immediately.
• Managing a team to ensure continuous client and customer satisfaction and employee retention
• Developing career paths including training schedules and timeframes.
• Working alongside the Chef Manager to stay ahead of industry trends and bring creative inspiration to the café by utilizing outside resources such as social media and industry publications.
• Acting as the liaison with the client to ensure expectations are met.
• Managing and maintain all SOP and HACCP standards.

Required Qualifications

• 5+ years’ experience of Food Service Management in mid to high volume establishments.
• Financial expertise and accountability in managing Food, Labor and Direct costs against budgets and forecasts.
• Ability to work in a fast-paced environment.
• Must provide valid Food Service Manager Certificate and Food Allergen Certification.

Preferred Qualifications

• Supporting client relations and leadership skills.
• Ability to build relationships.
• Creativity and adaptability to challenges.

Why We’re the Leaders

• Excellent training
• Employee Referral bonuses
• Flexible scheduling
• Career advancement opportunities
• Competitive Pay
• Anniversary Milestone Incentives

Company Benefits & Perks

• Paid Time Off

• Medical, Dental and Vision Insurance – Includes Spouse and Domestic Partner Coverage (Blue Cross Blue Shield Provider)

• Flexible Spending Accounts (FSA)

• Health Savings Account (HSA)

• Paid Life Insurance

• Accidental Death and Dismemberment Insurance (AD&D) & Critical Illness Insurance

• Short Term Disability

• Employee Assistance Program (EAP)

• Mental Health, Relationship Conflicts, Child and Eldercare, Substance Abuse, Grief and Loss

  • Assistance for you and household members
  • In Person Sessions
  • Unlimited phone access

• Parental Leave – Equal benefits to Mothers and Fathers

• 401K Retirement Plan

• FFT University - Over 70 courses designed to enhance your skills in life and on the job to help your career growth.

• Employee Meal Plan

• Employee Discounts (Pet Insurance, Entertainment, Travel, Company Discounts, and much more).

Company Values & Culture

• Collaboration & Open Communication
• Diverse, Inclusive, Safe, and Motivating
• Our Triple Bottom Line – People, Product and Planet
• A Net Positive Organization

Grow with us! - at Food For Thought, instruction, advice, and assistance are always readily available, which is why our average tenure is 5 years. The U.S. average is 4.3 years, while the Hospitality industry average is only 2 years!

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to reach at or below the shoulder; lift and carry items up to 50 pounds for a moderate distance. The employee is required to use their hands to handle tools, grasp, and control objects. Use fingers to grasp, move, or assemble items. The employee is regularly required to talk, hear, move, reach, grab, and stand for long periods of time. As well as stooping, kneeling, crouching, and climbing ladders.

EEO Statement

Food For Thought provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state, and federal laws and regulations.

E-Verify Participation

Food For Thought participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.