General Manager

Position Summary:

The General Manager is responsible for overseeing the day-to-day operations, financial performance, and market success of an assigned newspaper region. This role provides leadership across editorial, advertising, circulation, production, digital, and administrative functions while supporting revenue growth, operational efficiency, and community engagement.

The position is accountable for achieving business objectives, developing employees, managing financial performance, and maintaining strong relationships with customers, community stakeholders, and business partners. The General Manager works closely with regional leadership to execute strategic initiatives and support long-term market growth.

Key Responsibilities:

• Execute regional business plans and support overall operational strategy.
• Oversee daily operations across editorial, advertising, circulation, production, customer service, and digital functions.
• Monitor operational performance and implement improvements to support organizational goals.
• Ensure compliance with company policies, operational standards, and industry requirements.
• Establish and manage sales goals, quotas, and revenue objectives across print and digital products.
• Support advertising and sales teams through coaching, performance management, and business development efforts.
• Develop and manage budgets, forecasts, and financial performance for assigned markets.
• Monitor key performance indicators and implement corrective actions as needed.
• Hire, train, coach, and manage employees across multiple departments.
• Foster a culture of accountability, teamwork, customer service, and continuous improvement.
• Conduct performance evaluations and support employee development initiatives.
• Promote collaboration and communication across departments.
• Build and maintain relationships with community leaders, local businesses, and civic organizations.
• Represent the organization at community events, networking functions, and business meetings.
• Support audience growth and market expansion initiatives.
• Identify opportunities for new products, services, partnerships, and revenue streams.
• Collaborate with regional leadership to implement business initiatives and organizational priorities.
• Support innovation and adoption of new technologies and business practices.
• Provide feedback and recommendations to leadership regarding market conditions and opportunities.

Required Knowledge, Skills & Abilities:

• Leadership and team development.
• Business operations and financial management.
• Sales leadership and revenue growth.
• Strong communication and interpersonal skills.
• Customer and community relationship management.
• Organizational and time management skills.
• Problem-solving and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Adaptability and change management capabilities.
• Basic understanding of budgeting, forecasting, and financial reporting.
• Demonstrated ability to lead teams and achieve operational objectives.
• Willingness to travel locally and attend community events as needed.
• Knowledge of print and digital business operations preferred.

Required Education & Experience:

• Bachelor’s degree in Business Administration, Communications, Journalism, Marketing, or related field preferred.
• Minimum 3–7 years of management or leadership experience.
• Experience managing sales teams, revenue goals, or business operations preferred.

Work Environment & Physical Requirements:

• Primarily office-based with regular travel throughout the assigned market area.
• Frequent interaction with employees, customers, community leaders, and business stakeholders is required.
• Evening and weekend attendance at community events, networking functions, and business meetings may be necessary.

Disclaimer:

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Responsibilities and duties may change at any time, with or without notice, to meet business needs. Employees may be required to perform additional duties as assigned.

Benefits:

Temporary full-time employees are eligible for health insurance (medical, dental, and vision), paid sick time, and a 401(k) retirement plan with employer contributions.

Equal Opportunity Employer Statement:

CherryRoad is an Equal Opportunity Employer. We consider all qualified applicants without regard to legally protected characteristics, including race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected category under federal, state, or local law.