General Manager

About Us:

E+ROSE Wellness Company is a thriving, family-owned business on a mission to bring health and happiness to Nashville! We're not just about delicious plant-based bowls and smoothies - we're building a community where people connect through healthy living. Join our growing team as a General Manager and be a part of something special!

About You:

Are you passionate about health and wellness, and love sharing that passion with others? Do you thrive in a fast-paced, team-oriented environment, and have a passion for leading others to provide the best customer experience? If so, we want to hear from you!

Job Description: As the General Manager at E+ROSE Wellness Cafe, you will play a vital role in creating a welcoming environment for our customers and developing your staff. Your responsibilities will include:

• Staff Development: Train, coach, and develop employees and team leaders, while holding team accountable for their performance; provide coaching and counseling as needed.
• Scheduling and Labor Management: Create and manage employee schedules, while controlling labor costs and ensuring optimal staffing levels.
• Inventory Management: Own all ordering of inventory and keeping a close eye on product levels. Ensure timely replenishment of products to avoid shortages, while maintaining accurate records of inventory levels.
• Customer Service: Greet customers with a friendly attitude, answer questions about our menu, and ensure an exceptional dining experience.
• Food & Beverage Preparation: Prepare smoothies, acai bowls, coffee and toast.
• Cleanliness & Organization: Maintain a clean and organized workspace, follow all health and safety guidelines, and assist in daily cleaning tasks.
• Team Collaboration: Work closely with your fellow team members to ensure smooth cafe operations and a positive work environment.

What We’re Looking For:

• Passion for Health & Wellness: A strong interest in healthy living, nutrition, and wellness.
• Strong Leadership Skills: Possess a positive attitude and ethics which support our values and culture; ability to manage a fast-paced, high-volume, clean, customer-focused restaurant
• Excellent Communication Skills: Ability to interact with customers and team members in a positive and professional manner.
• Attention to Detail: Ability to follow recipes and guidelines precisely to maintain consistency and quality.
• Reliability: Punctuality and dependability are essential, with flexibility to work various shifts as needed.
• Team Player: A collaborative spirit, willing to assist others and contribute to a supportive team environment.

Qualifications:

• Previous management or supervisory experience in a retail or hospitality environment.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficiency in inventory management software (e.g., Craftable) is a plus.

Benefits:

• Competitive pay with bonus opportunity – unlimited potential for additional quarterly and annual bonuses by providing our customers the best possible service and environment!
• Employee discounts on all E+ROSE products – love our products? Receive discounts for select items and merch!
• Opportunities for growth within the company - as we are setting out to be the #1 provider for healthy food options in Nashville, Atlanta, and beyond. Be a part of the growth!
• A positive and supportive work environment – our people genuinely love working here!