General Manager – Automotive Operations

Location: Sacramento, CA
Employment Type: Full-Time
Compensation: $95,000–$125,000 annually, depending on experience, plus performance-based incentive opportunities

Position Summary

We are seeking an experienced and results-driven General Manager to oversee daily operations and lead our automotive business to continued growth. This position is responsible for overall location performance, team leadership, operational efficiency, profitability, and maintaining a high level of customer satisfaction.

The ideal candidate brings strong leadership and operational expertise, along with a minimum of 2 years of automotive industry experience. We are looking for a hands-on leader who can develop employees, drive accountability, monitor performance, and identify opportunities to improve the overall success of the location.

Key Responsibilities

• Oversee all day-to-day operations of the automotive location.
• Lead, coach, train, and develop employees to ensure high performance and accountability.
• Drive sales growth, profitability, productivity, and customer satisfaction.
• Manage budgets, expenses, labor costs, and overall financial performance.
• Monitor P&L performance and support location-level financial goals.
• Track key performance indicators (KPIs) and implement improvements when necessary.
• Monitor inventory levels, inventory controls, and operational efficiency.
• Develop and maintain strong vendor relationships.
• Ensure compliance with company policies, safety standards, and applicable industry regulations.
• Resolve escalated customer concerns professionally and maintain a high standard of customer service.
• Identify opportunities to improve workflow, productivity, and operational processes.
• Maintain a safe, organized, and professional work environment.
• Foster a positive, team-oriented workplace culture focused on accountability and results.
• Partner with company leadership to support business objectives and continued growth.

Qualifications

• Minimum of 2 years of automotive industry experience required.
• Previous management, supervisory, or leadership experience preferred.
• Proven experience managing employees and day-to-day operations.
• Strong sales, customer service, and problem-solving skills.
• Ability to analyze operational and financial performance metrics and implement improvements.
• Strong leadership and employee-development abilities.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced automotive environment.
• Valid driver's license.

Preferred Qualifications

• Automotive retail, collision/body shop, dealership, service center, or parts management experience.
• Experience with P&L responsibility, budgeting, forecasting, and financial performance.
• Knowledge of automotive inventory and parts management.
• Experience with automotive management, estimating, inventory, or operational software.
• Demonstrated success improving sales, profitability, productivity, or customer satisfaction.

Physical Requirements / ADA Accommodations

To successfully perform the essential functions of this position, an employee may be required to:

• Remain in a stationary position for extended periods while performing administrative, computer, or management duties.
• Frequently move throughout the automotive facility, including shop, office, customer service, and operational areas.
• Occasionally bend, reach, stoop, kneel, or crouch when inspecting work areas or supporting operational activities.
• Occasionally lift, carry, push, or pull items weighing up to approximately 25 pounds.
• Regularly operate a computer, telephone, and other standard office equipment.
• Communicate effectively with employees, customers, vendors, and leadership in person, by telephone, and electronically.
• Safely navigate an active automotive environment that may include moving vehicles, automotive equipment, elevated noise levels, and varying indoor and outdoor conditions.

The employee must be able to perform the essential functions of the position, with or without reasonable accommodation.

Reasonable Accommodation

The company is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Applicants or employees who require a reasonable accommodation to perform the essential functions of the position may request assistance through the appropriate company representative.

What We Offer

• Competitive base salary of $95,000–$125,000 annually, depending on experience.
• Performance-based incentive opportunities.
• Benefits package.
• Opportunities for career growth and advancement.
• Supportive and team-oriented work environment.
• Opportunity to lead an automotive operation and make a direct impact on its continued growth and success.

Equal Employment Opportunity

We are an equal opportunity employer and consider qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.