General Manager

Role Overview

The General Manager at Ghyslain Chocolatier oversees the daily operations of the food production facility, ensuring that processes run efficiently and products meet quality standards. This role is crucial in optimizing production schedules, managing staff, and implementing safety regulations. Collaborating with the owners and production teams, the General Manager plays a vital part in driving production goals and enhancing overall operational efficiency, which contributes to the organization's profitability and reputation in the food industry.

Key Skills Required Food Safety Standards, Process Optimization, Accuracy in order fulfillment, Cost Reduction Strategies, Supply Chain Management, Quality Control, Inventory Management, Regulatory Compliance, Team Leadership, Data Analysis, Communication Skills

Roles & Responsibilities

• Develop and implement efficient production schedules to optimize the use of resources, minimize downtime, and meet output targets in alignment with demand forecasts.

• Establish and maintain quality control standards by conducting regular audits and spearheading initiatives aimed at maintaining consistent product quality and safety compliance.

• Manage and provide training to production staff, fostering a culture of safety and efficiency while setting performance targets to enhance team productivity.

• Order processing, packaging, confirmation of orders and shipping accuracy are critical in success of the company.

• Monitor production costs and implement strategies to reduce expenses through cost-effective resource utilization, thus ensuring adherence to budgetary constraints.

• Ensure strict adherence to health, safety, and environmental regulations, conduct regular risk assessments and implement necessary corrective actions when required.

• Analyze current production processes and initiate continuous improvement strategies to enhance operational efficiency, implementing lean manufacturing principles where applicable.

• Oversee inventory levels to ensure optimal availability of raw materials and finished goods, coordinating timely replenishments to avoid interruptions in production.

• Coordinate with suppliers, vendors, and other departments to ensure seamless production operations, addressing any issues promptly to maintain supply chain integrity.

Typical Required Skills and Qualifications

5+ years of experience in food production or a related field

Strong knowledge of food safety and quality regulations

Proven leadership experience in managing a diverse team

Leads by example and is willing to help in any area of the business

Effective problem-solving and decision-making skills

Familiarity with production planning and inventory management systems

Perform other duties as may be required.