General Manager

White Plains Golf Club, located in Pageland, SC, is pleased to announce an excellent career opportunity for General Manager! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of club operations. As an associate of Troon, you’ll contribute to a global leader in community management.

Compensation: $150,000 - $165,000 annually, based on experience.

Overview:

The General Manager will provide strategic leadership for all aspects of golf operations, guest experience, financial performance, staff development, and community engagement while helping shape the continued growth and success of this recreational destination. The General Manager will be responsible for directing and administering all aspects of the operation, including coordination and administration of the property’s policies and procedures. Previous supervisory experience is a requirement for the position.

Ideal candidates have flexible schedules with availability to work nights, weekends, and holidays, as needed.

Responsibilities:

• Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts.
• Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
• Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs.
• Ensures all Human Resources procedures and policies are followed by management staff.
• Develops, maintains and administers a sound organizational plan and initiates improvements as necessary.
• Attends workshops and meetings to keep abreast of current information and developments.
• Oversees the care and maintenance of all the facility’s physical assets and each individual facility.
• Coordinates marketing programs to promote the facility’s services to potential customers.
• Ensures the highest standards for food and beverage service on property.
• Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Directly manages department members.
• Assures that each new Associate receives effective orientation and training.
• Develops and implements ongoing training programs.
• Regular and reliable attendance.

Education & Experience:

• Prefer minimum 5 years related experience in as General Manager at a club.
• A four-year college degree preferred but not required.
• Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint.
• Must possess excellent written and oral communication skills.
• Must be highly organized and efficient with a high attention to detail.
• Must have exceptional communication and interpersonal skills.
• Must possess the ability to coordinate projects and delegate responsibility.
• Ability to analyze and resolve complex problems.
• Ability to establish and maintain effective working relationships.

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Bonuses

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/.