General Manager

Moxies Houston Restaurant is seeking an experienced and results-driven General Manager to lead daily restaurant operations and deliver an exceptional dining experience. The successful candidate will oversee staff management, customer service, food and beverage quality, financial performance, and operational efficiency. This role requires strong leadership, excellent communication, and the ability to build a motivated team while maintaining high standards of hospitality and guest satisfaction.

Key Responsibilities:

• Oversee all daily restaurant operations and ensure smooth service.
• Recruit, train, supervise, and motivate restaurant employees.
• Develop staff schedules and manage workforce requirements.
• Maintain high standards of food quality, presentation, and beverage service.
• Ensure excellent customer service and guest satisfaction.
• Handle customer complaints and resolve concerns professionally.
• Monitor sales performance, revenue, expenses, and operating budgets.
• Manage labor costs and implement cost-control strategies.
• Oversee inventory, purchasing, and supplier relationships.
• Reduce food waste and improve operational efficiency.
• Coordinate kitchen, bar, and front-of-house operations.
• Ensure compliance with food safety, hygiene, and sanitation standards.
• Oversee POS systems, cash handling, and financial reporting.
• Monitor employee performance and conduct regular evaluations.
• Maintain a clean, safe, and welcoming restaurant environment.
• Support marketing initiatives, promotions, and customer retention.
• Ensure compliance with company policies and applicable regulations.
• Conduct staff meetings and communicate operational goals.
• Review customer feedback and implement service improvements.
• Prepare regular reports on sales, staffing, inventory, and profitability.

Qualifications & Skills:

• Previous experience in restaurant or hospitality management.
• General management or senior supervisory experience preferred.
• Strong leadership, decision-making, and team-building abilities.
• Excellent communication and interpersonal skills.
• Proven customer service and conflict-resolution abilities.
• Knowledge of restaurant operations and food and beverage service.
• Understanding of budgeting, sales analysis, and cost control.
• Experience with inventory management and supplier coordination.
• Familiarity with POS systems and restaurant reporting tools.
• Knowledge of food safety, hygiene, and sanitation requirements.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional attitude, accountability, and attention to detail.
• Flexibility to work evenings, weekends, and holidays when required.

Pay: $22.00 - $29.00 per hour

Expected hours: 32.0 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person