General Manager

Who you are

• 8+ years in revenue leadership, including 5+ years leading second-line managers. You have managed leaders, not just individual contributors
• A track record of owning a regional or country P&L, or a comparable revenue mandate, and hitting it. You can talk specifically about the plan you set, what you changed, and what it produced
• Experience scaling a B2B SaaS sales organisation through a step change in size, not just running a steady-state team
• Real fluency in the UK and Ireland markets: how buying decisions get made, how firms are structured, where the regional nuances between the two markets actually matter
• Credibility with a professional-services audience. Legal or legaltech experience is a strong advantage; if you do not have it, you can show you have earned trust quickly in a similarly expert market
• Strong commercial instincts across pipeline, forecasting, segmentation, pricing dynamics and sales capacity planning, and the rigour to work with revenue operations rather than around them
• Genuine presence as a public voice for a brand: conference stages, webinars, partner conversations,
• A leadership style that holds a high bar and keeps people safe enough to tell you the truth
• Hands-on use of AI in your own work, and a clear view on where it improves commercial judgement and where it does not
• Evidence that you have changed how a team works because of AI: a process you rebuilt, a role you redefined, a workflow you retired
• An eye for hiring and developing people who treat AI fluency as part of the craft
• The judgement to be honest with a legal audience about what AI does and does not do. Our customers are trained to find the gap between a claim and reality, and they will find it

What the job involves

• As General Manager, UK & Ireland, you will own the strategy, the revenue, and the team for the region
• You will set the plan, build the leadership bench to deliver it, and be the face of Clio to solicitors, barristers, law firms, industry bodies, and partners across both markets
• The role reports to the General Manager, International, and works alongside senior leaders in product and engineering, marketing, customer success, and revenue operations
• Develop the strategic vision for UKI, and deliver against revenue, growth and market share goals
• Partner with the General Manager, International and wider sales leadership to define how Clio grows its presence across the UK and Ireland: which segments, which practice areas, which routes to market
• Work closely with revenue operations to set plans for execution, compensation, enablement and incentives that help the region find and monetise new opportunities
• Directly manage, mentor and expand our current UKI sales team
• Recruit and develop top-tier leadership talent, with a specific lens on AI-native and AI-fluent professionals who are excited about redefining their roles alongside technology
• Actively foster an environment of teamwork, transparency, creativity and continuous improvement
• Build a culture of continuous improvement, psychological safety and AI curiosity, and lead the team through significant growth with credibility and care
• Build strong cross-functional relationships at executive and senior leadership level across product and engineering, marketing, customer success and operations
• Collaborate with marketing to make sure campaigns are working: fine-tune what already runs, and design new experiments that raise awareness and generate qualified leads
• Monitor trends, competitor activities, and regulatory changes impacting the legal industry and legal technology sector
• Benchmark best practices and ensure Clio’s SMB offering remains competitive and forward thinking
• Represent Clio at events and deliver presentations, both online and in person, to current and prospective clients, business partners and law schools
• Cultivate relationships with relevant technology and legal industry partners to accelerate Clio's presence in the UK and Ireland

Benefits

• Specialized learning and development programs and access to an in-house performance coach
• Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
• Access to pay transparency on all of our global roles
• Company equity for applicable employees
• RRSP-matching in Canada, 401k in the US, and pension plans in Ireland
• Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote
• Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
• Parental leave options for birthing and non-birthing parents
• A $500 contribution to your child’s RESP
• Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
• Virtual and In-person Wellness Programs to support mental and physical health
• Paid time for volunteering through our Clio Gives program
• $2000 annual counseling benefit for CAD Clions