General Manager

Job Overview
The General Manager plays a crucial role in overseeing the daily operations of our establishment, ensuring that all aspects of the business run smoothly and efficiently. This position requires a strong leader with extensive experience in the food industry, particularly in quick service and fast food environments. The General Manager will be responsible for maintaining high standards of customer service, managing staff, and ensuring compliance with health and safety regulations.

Responsibilities

• Oversee daily operations to ensure efficiency and quality service.
• Manage staff training, development, and performance evaluations.
• Implement inventory control measures to minimize waste and manage costs.
• Ensure compliance with food safety standards and regulations.
• Handle cash management and POS transactions accurately.
• Lead team management efforts to foster a positive work environment.
• Conduct interviews and hire new staff members as needed.
• Develop budgets and manage financial performance of the restaurant.
• Supervise kitchen operations, including food preparation and cooking processes.
• Maintain high standards of customer service to enhance guest satisfaction.
• Coordinate catering services and banquet operations when necessary.
• Monitor restaurant performance metrics and implement improvements as needed.

Skills

• Extensive experience in food preparation, cooking, and food handling.
• Proficiency in using Aloha POS or Micros POS systems for transaction management.
• Strong background in restaurant management with a focus on quick service & fast food or casual dining experiences.
• Knowledge of inventory control practices to optimize stock levels.
• Proven leadership skills with experience in team management and shift management.
• Excellent customer service skills with a focus on hospitality management.
• Ability to train staff effectively in culinary practices and operational procedures.
• Strong budgeting skills to manage financial aspects of the restaurant effectively.
• Experience in supervising kitchen operations with an understanding of food production processes.
• Familiarity with barista or coffee service is a plus, along with banquet experience if applicable. This role is ideal for candidates who are passionate about the food industry and possess the necessary skills to lead a dynamic team while delivering exceptional dining experiences.

Job Type: Full-time

Pay: $42,000.00 - $54,000.00 per year

Benefits:

• Employee discount
• Paid time off
• Paid training

Work Location: In person