General Manager

Who you are

• 8-10+ years of experience in driving commercial growth of a business. Any experience in marketing, business development, and/or P&L management is a plus
• Demonstrated experience managing cross-functional teams, capable of overseeing multiple people across different functions and levels of seniority
• Comfortable working heavily with data, and operating at a fast pace in an entrepreneurial environment. Experience working in a startup is a plus, especially a marketplace platform
• Excellent communication and relationship building skills, and comfortable presenting to large groups regularly
• An exceptional ability to balance creative thinking with strong business judgment and analytical skills
• Problem-solving abilities in both data-rich and data-poor environments; ability to both delve into the details and engage meaningfully on higher-level strategy
• A natural inclination to take initiative and ownership, with the ability to independently navigate ambiguous situations and balance multiple priorities
• An understanding of the dynamics underlying a two-sided marketplace
• Experience working for a global brand

What the job involves

• As a General Manager, you will be responsible for leading the UK country team to grow the market, manage the country P&L, and hit targets for net revenue and contribution margin
• You will work closely with cross functional teams in setting a market strategy, alongside efficient tactical and operational plans to meet commercial goals, and produce strong propositions for both customers and taskers
• P&L responsibility for the UK business
• Shape the UK strategy to deliver core commercial goals including revenue and contribution margin
• Accountable for both sides of the marketplace: generating demand as well as ensuring strong supply health and task fulfilment
• Responsible for value propositions on both sides of the marketplace
• Directly manage the UK team that covers marketing, partnerships and tasker operations
• Champion the UK business internally and as a general manager collaborate across functions to identify and bring to life opportunities that drive UK market growth
• Own local go-to-market strategy, including the development of city-specific GTM strategies and localisation of Taskrabbit’s offering as relevant
• Drive local marketing ideas, initiatives, and channels to increase brand awareness, in partnership with the global marketing team
• Identify and pursue potential external partners to help grow the UK business, in collaboration with the global partnerships team

Benefits

• Remote first and highly connected
• Employee-covered health care
• 401k with match
• Flexible PTO
• Paid holidays & recharge weeks
• Wellbeing allowance and free access to HeadSpace and Spring Health
• Paid parental leave, adoption assistance, and reproductive health assistance
• Speaker series, career paths, and an annual education allowance
• IKEA discount, Taskrabbit credit, and productivity stipend