General Manager

Store Manager – Lead Our Team in Kings Lynn!

Are you ready to make an impact and lead a team that values your contribution? We’re on the lookout for an enthusiastic and hands-on Store Manager to help drive the success of our business. If you’re passionate about catering, coffee, and providing excellent customer service, we want you to join our team!

As the Store Manager, you’ll be responsible for ensuring smooth daily operations, motivating and leading a passionate team, and delivering exceptional experiences for our customers. You’ll play an important role in shaping the success of the store while maintaining the high standards we’re known for.

This role is perfect for someone who enjoys hands-on leadership, with a focus on developing the team, overseeing daily operations, and maintaining a great work atmosphere.

Key Responsibilities:

Team Leadership:

· Supervise, coach, and mentor a small, passionate team of baristas and kitchen staff, ensuring everyone is motivated and supported.

· Customer Experience: Prioritize outstanding customer service, ensuring both our service and products meet the highest standards.

· Operational Support: Lead by example in food and beverage preparation, cleanliness, and efficient service.

· Shift Coordination: Organize and manage shift rotas to ensure adequate coverage and smooth operations throughout the day.

· Inventory Assistance: Help manage stock levels and support ordering processes, ensuring the kitchen and service areas are always well-stocked.

· Financial Oversight: Assist with cash handling, till reconciliations, and overseeing daily sales.

· Training & Development: Guide new staff through their induction and training, helping them develop skills to succeed in their roles.

· Compliance & Standards: Ensure that all health, safety, and cleanliness standards are maintained.

· Team Morale: Foster a positive and fun atmosphere for staff and customers alike, ensuring the team remains engaged and motivated.

What We're Looking For:

· Previous experience in a similar role, ideally in a fast-paced environment.

· A passion for coffee, food, and creating an exceptional experience for both customers and the team.

· Strong communication skills with the ability to lead by example and mentor a team.

· Excellent organizational and time-management skills.

· Ability to maintain a calm and focused demeanour under pressure.

What We Offer:

· A dynamic, supportive team environment.

· Opportunities for growth and career progression.

· Tips and additional perks for your dedication.

Join our team as a Store Manager and be part of creating extraordinary experiences for our customers and an amazing working atmosphere for our team in Kings Lynn!

Pay: £29,000.00-£32,000.00 per year

Benefits:

• Employee discount
• Store discount

Experience:

• Managing: 1 year (preferred)
• Barista: 1 year (preferred)

Work Location: In person