General Manager

At Compass Ireland, the leading foodservice and hospitality provider across the island of Ireland, we are seeking a General Manager to join our talented team on a full-time (40 hours) permanent basis. This role is based within a prestigious corporate environment, leading the delivery of high-quality catering and hospitality services for a busy workplace community. Operating primarily Monday to Friday, the role offers the opportunity to manage a fast-paced food service operation while building strong relationships with key stakeholders and ensuring an exceptional customer experience.

As General Manager, you will have full responsibility for the contract's operational and financial performance, leading and developing a dedicated team while driving service excellence, client satisfaction, compliance, and continuous improvement. This is an excellent opportunity for an experienced hospitality or catering leader who thrives in a client-focused environment and is passionate about delivering outstanding results.

Key Responsibilities

• Oversee daily catering and hospitality operations, ensuring consistent, high-quality service delivery in a busy leisure-focused environment
• Ensure full compliance with Compass policies, health & safety regulations, and food hygiene standards
• Drive financial performance through effective budgeting, forecasting, and profit & loss (P&L) management
• Manage and control costs across labour, food, waste, and overheads
• Develop staffing plans that reflect seasonal fluctuations and peak trading periods
• Lead, coach, and develop your team, supporting performance, engagement, and progression
• Foster a positive team culture focused on collaboration, accountability, and customer experience
• Build strong, proactive relationships with the client, ensuring expectations are consistently exceeded
• Deliver exceptional customer service, responding quickly to feedback and resolving issues effectively
• Support innovation in food offerings and service delivery, enhancing the overall visitor experience
• Lead change initiatives and continuous improvement projects aligned with the site’s growth
• Act as a Compass brand ambassador at all times

About You

• Proven leadership experience in foodservice or hospitality management.
• Strong commercial awareness with solid budgeting and P&L management skills.
• Passionate about quality, service, and continuous improvement.
• Comfortable managing high-volume, seasonal business demands
• Skilled in building client relationships and leading high-performing teams.
• Confident communicator with strong organisational and problem-solving skills.
• Proficient in Microsoft Office and adaptable in a fast-paced, client-focused environment.

At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Please review our Privacy Notice for details on how we maintain, protect and why your personal data is collected when you apply for a job with Compass Group. We will not retain any CV's or job applications for longer than necessary.

Job Reference: com/0910/91993001/52838632/ROI #Republic of Ireland

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!