General Manager

General Manager – Drainage Services

Blockbusters Drainage and Plumbing Services
Location: Lewes / Brighton
Salary: £45,000–£60,000 per year, plus performance-related bonus
Job type: Full-time, permanent

Are you a commercially driven leader who can win new business, build strong teams and deliver profitable growth?

Join Blockbusters and take responsibility for an established drainage business with ambitious plans for its next stage of growth. You’ll lead the team, strengthen customer relationships and help launch a new tanker service, with support and investment from the wider London Drainage Facilities group.

About us

Blockbusters provides drainage and plumbing services across the South East, including CCTV surveys, drain jetting, excavation, repairs, relining and planned maintenance.

We work with domestic, commercial and public sector customers. As part of London Drainage Facilities, we combine an established local reputation and loyal team with the resources of a growing group.

The opportunity

As General Manager, you’ll lead the day-to-day running and commercial development of the business, with full responsibility for its financial performance.

Winning work and developing customer relationships will be central to your role. You’ll identify opportunities, convert enquiries into profitable contracts and grow existing accounts, while ensuring the team delivers a reliable, high-quality service.

This is a hands-on position for someone who is equally comfortable meeting clients, reviewing business performance and visiting sites to support the team.

What you’ll be doing

• Driving sales and business development across domestic, commercial and industrial markets.
• Building relationships with new customers and growing existing accounts.
• Taking ownership of the business’s profit and loss, budgets, revenue and margins.
• Leading tenders, pricing and contract negotiations alongside the Commercial Manager.
• Launching and developing our new tanker service, including staffing, equipment and operational planning.
• Leading, coaching and developing engineers, supervisors and office staff.
• Staying close to service delivery through site visits, job reviews and practical problem-solving.
• Improving work-in-progress control, variation management and billing accuracy.
• Maintaining high standards of health and safety, compliance and customer service.
• Working with group leadership to report performance and deliver growth plans.

What you’ll bring

• Experience in a senior commercial, operational or general management role within drainage, utilities, water or a related trade.
• A proven record of winning business, increasing revenue and developing customer relationships.
• A sound operational understanding of drainage services.
• Strong commercial judgement, including pricing, margins and contract management.
• Experience leading teams and managing business or departmental performance.
• A practical, approachable leadership style and the confidence to make decisions.
• A full UK driving licence.

You’ll be someone who takes ownership, leads from the front and balances commercial ambition with a commitment to your team and customers.

What we offer

• £45,000–£60,000 annual salary.
• Performance-related bonus linked to commercial growth, profitability and the development of the tanker service.
• 25 days’ holiday plus bank holidays.
• Pension scheme.
• Medical cash plan.
• Company phone and laptop.
• Support from an experienced group leadership team.
• The opportunity to shape the future of an established, growing business.

Apply now

Apply through Indeed with your CV and a short covering note outlining your relevant experience and what you would bring to Blockbusters.

Our recruitment process includes an initial call with our People team, followed by leadership interviews. Final-stage candidates will be asked to deliver a short presentation on their priorities for the first 90 days.

For an informal conversation about the role, contact Ed Spiro on [email protected]

Blockbusters is an equal opportunities employer and welcomes applications from all backgrounds.

Pay: £45,000.00-£60,000.00 per year

Benefits:

• Company pension
• Health & wellbeing programme
• Referral programme

Ability to commute/relocate:

• Lewes BN8: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Do you have specific experience in a General Manager role?
• Do you have any experience within the Drainage or Facilities Management industry?

Work Location: In person