General Manager

Job description: General Manager

Department: Property/Operations

Reports to: Chief Operating Officer (COO)

Salary: Starting at $105,000/year

Location: The Outlet Shoppes at Atlanta, Woodstock, GA

Horizon Group Properties is seeking an experienced, results-driven General Manager to oversee property operations, maximize asset value, and foster a premier shopping environment. You will lead the onsite team, manage owner investments, and serve as the primary liaison for tenants and local officials.

Qualifications & Requirements

• Education: BA degree in Business Management or equivalent professional experience.
• Management Experience: at least 3 years of experience in shopping center management, property management, or retail operations.
• Leadership: At least 3 years in a supervisory role with a proven ability to build and lead teams.
• Financial Literacy: At least 3 years of experience preparing and managing operating budgets.
• Leasing Knowledge: 2–3 years of leasing experience is preferred and highly desired.
• Technical Skills: Proficiency in Windows, Word, Excel, and standard PC-based property management applications.
• Exceptional interpersonal skills and the ability to communicate concisely in writing and public speaking.
• Demonstrated ability to manage properties with operational challenges and shift priorities in a fast-paced environment.

Responsibilities:

Property Operations & Maintenance:

· En Oversee preventive maintenance and repairs to help maintain safe, reliable, and well-functioning property systems and equipment.

· Maintain high standards for property cleanliness, appearance, and upkeep.

· Inspect the property, document deficiencies, assign corrective work, and verify that completed work meets company standards.

· Conduct quarterly property reviews to reinforce Horizon Group Properties’ operating standards.

Team Leadership:

· Manage, coach, and develop onsite employees.

· Coordinate the daily work of maintenance personnel, cleaning teams, and third-party contractors.

· Promote teamwork, accountability, employee engagement, and a positive work environment.

Tenant Relations:

· Provide responsive, high-quality service to tenants.

· Build and maintain strong working relationships with store managers, regional managers, and other tenant representatives.

Leasing and Business Development

· Pursue short-term leasing opportunities and develop leads with prospective local and regional tenants.

Financial Management

· Develop and manage property budgets in accordance with company objectives.

· Monitor expenses, identify opportunities to control costs, and support the property’s revenue and investment goals.

Compliance and Safety

· Oversee property practices and maintenance activities to support compliance with applicable building, fire, and safety codes.

· Promote a safe environment for customers, tenants, employees, and contractors.

Community Relations

· Serve as a primary point of contact for local officials.

· Represent the property in the local community and maintain productive relationships with community stakeholders.

· Perform other duties as assigned by management.

Pay: From $105,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person