General Manager

General Manager (2025-1070)

Role Overview

• As General Manager, you will provide leadership, supervision, and oversight across all company operations. You will act as a key client interface, problem solver, and mentor to personnel, guiding both new and existing team members toward peak performance. - This role is responsible for overall company effectiveness and profitability, developing and executing strategic plans to optimize productivity, improve organizational processes, and implement innovative changes. You will cultivate a highly motivational work environment, ensure adherence to company standards for excellence and quality, and play a central role in shaping the future of the organization. This is an opportunity to lead a team of talented professionals toward exceptional results while driving business growth and operational excellence.

What You Bring

• Minimum of 5 years of successful management experience, ideally in multi-trade home services.
• Strong leadership and decision-making skills; hands-on experience in service, install, and sales performance management.
• Exceptional financial and budgeting acumen; comfortable with forecasting and profit-driven decision-making.
• Track record of recruiting, developing, and retaining top talent across multiple trades.
• Experience managing teams and revenue responsibility in line with business scale.
• Multi-trade knowledge in HVAC, plumbing, electrical, or related home services.
• Superior communication, organizational, and interpersonal skills with meticulous attention to detail.
• Proactive, people-focused mindset aligned with a culture of accountability and excellence.

Key Responsibilities

• Lead overall operations, ensuring effective coordination, supervision, and performance across all departments.
• Develop and execute strategic plans to optimize productivity, operational efficiency, and profitability.
• Oversee budgets, financial forecasting, and profit-driven decision-making.
• Drive sales performance and operational excellence across service and installation teams.
• Recruit, develop, and retain top talent while fostering a strong, people-first culture.
• Implement innovative processes and changes to improve organizational effectiveness.
• Act as the primary client interface and problem solver, ensuring high-quality service delivery.
• Maintain local brand identity while operating within a matrixed enterprise structure.
• Support and inspire a culture of accountability, growth, and operational excellence.

Licenses & Certifications