General Manager

Beacon Hills in Aksarben Village is seeking an experienced and results-driven General Manager to oversee daily restaurant operations, lead the team, and maintain high standards of food quality, customer service, and operational efficiency. The successful candidate will be responsible for staff development, financial performance, guest satisfaction, and creating a positive dining environment while ensuring the restaurant operates smoothly and consistently.

Key Responsibilities

• Oversee daily restaurant operations and ensure efficient service across all departments.
• Recruit, train, supervise, and motivate employees to maintain a strong and professional team.
• Develop staff schedules, coordinate shifts, and manage employee performance.
• Monitor food quality, presentation, service standards, and overall guest satisfaction.
• Handle customer feedback and resolve complaints professionally.
• Manage budgets, sales targets, labor costs, and operating expenses.
• Monitor inventory, coordinate purchasing, and reduce food waste and unnecessary costs.
• Ensure compliance with food safety, sanitation, workplace safety, and applicable regulations.
• Review sales reports and operational performance to identify opportunities for improvement.
• Coordinate with kitchen and front-of-house teams to maintain consistent service.
• Support marketing initiatives, promotions, and strategies to encourage repeat business.
• Maintain a clean, organized, welcoming, and professional restaurant environment.

Qualifications and Skills

• Previous experience in restaurant management or hospitality leadership.
• Strong leadership, communication, organization, and decision-making skills.
• Knowledge of restaurant operations, budgeting, inventory management, and cost control.
• Excellent customer service and conflict-resolution abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with POS systems, scheduling tools, and sales reporting.
• Flexibility to work evenings, weekends, and holidays when required.

Benefits

• Competitive salary based on experience and company policy.
• Opportunities for career development and professional growth.
• Supportive and collaborative work environment.
• Potential performance incentives, employee discounts, or other benefits, depending on company policy.

Ideal Candidate

The ideal candidate is a proactive, organized, and customer-focused leader who can build a strong team, manage restaurant performance, and maintain high operational standards. They should be passionate about hospitality, comfortable making business decisions, and committed to delivering an excellent dining experience for every guest at Beacon Hills in Aksarben Village.

Pay: $24.00 - $28.00 per hour

Expected hours: 35.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Work Location: In person