General Manager Corporate

Company: Ashapurna Buildcon Limited
Location: Jodhpur, Rajasthan
Designation: General Manager – Corporate
Reporting to: Director / Chairman & Managing Director

Job Objective

The General Manager – Corporate will be responsible for ensuring the smooth, efficient, and timely functioning of key corporate, administrative, financial, recovery, property, mall, HR, and back-office operations. The role will involve strategic planning, coordination, monitoring, delegation, decision-making, and ensuring that departmental targets and commitments are achieved within defined timelines.

Key Responsibilities

1. Corporate Operations & MIS

• Monitor daily progress and follow up on Minutes of Meeting (MOM) actions across Recovery, Accounts, Back Office, Mall, and other assigned functions.
• Ensure all assigned activities are completed within agreed timelines.
• Review daily MIS and track departmental work status, targets, and discrepancies.
• Escalate major delays or discrepancies to the CMD with appropriate remarks.
• Maintain an annual activity and target calendar for effective planning and follow-up.
• Present consolidated performance and audit reports during monthly review meetings.

2. Accounts & Financial Control

• Monitor timely payments, payables, statutory dues, payroll, and other financial commitments.
• Ensure timely compliance payments including PF, WCT/Sales Tax, Service Tax, TDS, and other applicable statutory obligations.
• Review bank reconciliation, financial statements, budgets, expense reports, and outstanding reports.
• Monitor financial controls to minimise errors, fraud, and financial irregularities.
• Conduct periodic and random audits of cash books and site-level financial records.
• Ensure timely generation of recovery, cash, payment, and other financial reports.

3. Cash & Financial Audits

• Review daily cash reports and ensure cash disbursements are within approved limits and properly authorised.
• Conduct periodic random cash audits.
• Ensure appropriate records are maintained for revenue and expenditure.
• Verify that cash payments are made as per approved rates and procedures.
• Review monthly cash audit reports and escalate significant discrepancies.

4. Back Office & Administration

• Ensure proper maintenance, filing, movement, and tracking of company records and documents.
• Ensure the file movement register and stock/stationery registers are updated regularly.
• Conduct periodic random checks of files and documents to ensure accurate filing.
• Monitor office and site equipment repairs and maintenance and ensure timely resolution.
• Oversee AMC and insurance renewals, ensuring timely vendor quotations and finalisation before expiry.
• Monitor general administration, email audits, office cleanliness, and related activities.

5. Human Resources

• Approve leave applications as per company policy and escalate extended leave for appropriate approval.
• Monitor attendance, leave records, appraisals, increments, and related HR documentation.
• Ensure timely submission of daily attendance reports from Head Office and site offices.
• Ensure HR policies and procedures are implemented effectively.

6. Reception & Records

• Ensure proper maintenance and regular checking of inward, outward, courier, cheque issuance, staff movement, and complaint registers.
• Monitor reception-related processes and ensure discrepancies are identified and addressed promptly.

7. Recovery & Customer Management

• Take overall responsibility for the functioning and performance of the Recovery Department.
• Monitor collection, debt recovery, outstanding payments, and assigned recovery targets.
• Ensure regular follow-up of hard cases and group cases and review daily call activity.
• Monitor customer records, documentation, agreements, registry-related records, and recovery files.
• Review recovery MIS and audit reports and ensure discrepancies are addressed promptly.
• Monitor customer complaints and ensure timely resolution within defined timelines.
• Ensure appropriate documentation and agreements are completed before project booking/pre-launch activities.
• Ensure customer documents are released only after fulfilment of applicable payment and documentation requirements.

8. Mall Operations

• Monitor timely collection of rent, CAM, electricity charges, and other applicable charges from tenants.
• Ensure regular follow-up on outstanding tenant payments.
• Monitor parking collections and related reporting.
• Oversee staffing, vendor, contractor, insurance, and contract-related matters.
• Ensure accounting and operational reports are accurate and submitted on time.
• Support negotiation and management of contracted services and vendors.
• Monitor CAM and electricity accounts separately and ensure smooth operations.
• Review monthly turnover and operational reports as required.
• Support marketing initiatives for unoccupied properties.
• Ensure MOM actions are followed up and completed within agreed timelines.

9. Rent & Property Management

• Ensure rent increases and collections are implemented as per agreements.
• Ensure rent and other applicable charges are received within agreed timelines.
• Monitor timely release of rent payments as per contractual terms.
• Address tenant concerns and ensure timely resolution.
• Ensure periodic visits to rented properties and monitor property conditions.
• Ensure any concerns, irregularities, or unauthorised activities at company properties are reported and addressed promptly.

Reporting & Accountability

• Ensure all departmental reports, audits, MIS, and MOM actions are completed within prescribed timelines.
• Review departmental reports and consolidate findings for management review.
• Immediately escalate significant discrepancies, delays, or operational concerns to the CMD.
• Maintain complete supporting documentation for audits and monthly review meetings.
• Ensure all departments under the GM's supervision remain accountable for timely completion of assigned responsibilities.

Desired Candidate Profile

• Graduate/Postgraduate qualification in a relevant discipline.
• Significant experience in corporate administration, operations, finance coordination, recovery, property management, or a similar senior management role.
• Strong experience in managing multiple departments and cross-functional teams.
• Excellent leadership, coordination, delegation, and decision-making skills.
• Strong understanding of MIS, audits, financial controls, compliance monitoring, and operational processes.
• Strong follow-up and execution-oriented approach.
• Excellent communication and reporting skills.
• Ability to identify discrepancies, take corrective action, and escalate critical matters appropriately.
• Strong ability to work closely with senior management and drive departmental accountability.