General Manager - Electrical Construction

General Manager

Granite State Business Holdings (GSBH) – Yankee Electric

Job Summary

Job Title: General Manager

Company: Granite State Business Holdings (GSBH) – Yankee Electric

Location: Rochester, New Hampshire (Fully Onsite)

Employment Type: Full-Time, Exempt

Job Level: Executive Leadership

Reports To: Chief Executive Officer (CEO)

Salary Range: $80,000 – $120,000 per year

Additional Compensation: Performance bonus and relocation assistance are part of the package for the right candidate

Industry: Electrical Contracting / Construction / Field Services

About the Role

Granite State Business Holdings (GSBH) is seeking a General Manager to lead Yankee Electric, a full-service electrical contractor in Rochester, New Hampshire. This is GSBH’s most senior operational leadership position. The General Manager is accountable for ensuring the operating business consistently delivers revenue and profit within expectations, sets the performance standard, develops the leadership team, and drives execution of the strategic plan.

The ideal candidate brings an owner’s mindset to a company they did not build, leading with the integrity and accountability that earn trust from employees, customers, and ownership. This position is fully onsite in Rochester, NH.

Basic Qualifications

• Minimum of 10 years of progressive leadership experience in electrical contracting, construction, field services, or a similarly operationally intensive industry
• Minimum of 5 years of direct profit and loss (P&L) accountability for a business unit, division, or company
• Minimum of 5 years of experience managing multiple departments, teams, or business functions simultaneously, with accountability for financial and workforce outcomes
• Demonstrated financial acumen, including the ability to interpret financial statements (P&L, balance sheet, cash flow), identify performance drivers, and make data-driven decisions
• Proven track record of recruiting, developing, and retaining high-performing teams in a competitive labor market
• Experience implementing and managing to a business operating system such as EOS (Entrepreneurial Operating System) or a comparable framework
• Excellent communication, leadership, and organizational skills
• Bachelor’s degree in Business Administration, Construction Management, Engineering, or a related field, or equivalent combination of education and experience
• Ability to work fully onsite in Rochester, New Hampshire

Preferred Qualifications

• Master Electrician License or equivalent industry experience demonstrating deep technical knowledge of electrical contracting
• Experience leading an organization through significant growth, scaling, or revenue-doubling initiatives
• Advanced business, management, or leadership education or training (MBA or equivalent)
• Experience with workforce planning, succession planning, and HRIS reporting
• Experience with estimating, pricing, and change-order management in a contracting environment

Key ResponsibilitiesStrategic Leadership

• Champion GSBH’s operating system across the business unit and hold the leadership team accountable to it
• Set strategic direction that drives revenue-doubling growth, sustained profitability, and market position
• Lead organizational planning, including setting quarterly and annual Rocks and priorities
• Align operational capacity, workforce planning, and financial performance into consistent execution
• Build a leadership team capable of achieving company objectives, sustaining performance, and growing their own capabilities
• Build and maintain a formal succession plan for the General Manager role and every critical leadership position

Culture and Workplace of Choice

• Model the core values of Trust, Learning, Teamwork, and Excellence in every decision
• Establish the operating business as a Workplace of Choice that attracts, retains, and engages great people
• Build leaders who build leaders; ensure every manager develops the people below them, including a safety-first mindset

Financial Performance and Management

• Double company revenue within 3 years while maintaining a minimum 20% EBITDA margin
• Drive disciplined pricing, estimating, and change-order management
• Deliver accurate forecasting and maintain strong collections and liquidity
• Review monthly financial statements and cash flow reports with Finance; report quarterly to the CEO and Board

Workforce Leadership and Talent Management

• Fill key positions within 45 days through proactive recruiting pipelines without sacrificing candidate quality
• Maintain a 90-day new-hire success rate of at least 80% by balancing technical capability and cultural fit
• Keep regrettable turnover at or below 10% and total turnover at or below 20% annually
• Complete 100% of performance evaluations for direct reports twice per year and maintain a monthly 1:1 completion rate of at least 90%
• Increase internal promotion rates year-over-year through clear advancement paths
• Ensure 100% of employees are reviewed against established wage bands semi-annually, with documented review and approval of all off-cycle wage adjustments

Operational Leadership

• Keep operations and staffing aligned with sold work from estimating and sales to execute without overextending resources
• Maintain a rolling 12-month workforce plan, updated quarterly, forecasting critical staffing needs at least 60 days ahead of projected hiring
• Drive continuous improvement that raises project execution quality, reduces waste, and increases productivity
• Build systems that allow operational infrastructure to scale with revenue

Key Performance Indicators

Success in this role is measured against the following:

Financial Performance (50%)

• Double total company revenue within 3 years (approximately 26% average annual growth) while maintaining a minimum 20% EBITDA margin
• Maintain forecast accuracy of at least 90% (actual vs. forecast revenue)
• Hold Quick Ratio above 1.2 and Days Sales Outstanding (DSO) under 45 days at each month-end close

Talent, Leadership and Bench Development (40%)

• 90-day new-hire success rate of at least 80%; key positions filled within 45 days
• Regrettable turnover at or below 10%; total turnover at or below 20% annually
• 100% completion of performance evaluations and semi-annual wage band reviews; monthly 1:1 completion at 90% or higher
• Improving internal promotion rate year-over-year
• Documented, ready-now successor for 100% of critical leadership positions, supporting GSBH’s goal of 500 internal leaders by 2035

Safety and Risk (10%)

• Maintain Workers’ Compensation Experience Modification (MOD) Rate below 0.90 at each policy renewal
• Zero preventable claims driving a rate increase year-over-year

Core Values

• Trust is Our Foundation – Integrity, accountability, transparency, and reliability in every relationship
• Always Learning, Always Teaching – Continuous improvement and investment in the growth of others
• Teamwork is Our Edge – Collaboration, open communication, and mutual support across every department
• Our Work is Our Proof – Quality of work, professionalism, and results speak for themselves

Compensation and Benefits

• Base salary: $80,000 – $120,000 per year, commensurate with experience
• Performance bonus available for the right candidate
• Relocation assistance available for the right candidate
• Full-time, exempt executive position

Work Location

This position is fully onsite at our Rochester, New Hampshire location. Remote or hybrid work is not available for this role.

Equal Opportunity Employer

Granite State Business Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

This job description is not a complete list of duties. Management may adjust responsibilities as business needs require.

Pay: $80,000.00 - $120,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Relocation assistance
• Vision insurance

Work Location: In person