General Manager (GM)

About the role

This is a management position responsible for overseeing the overall business operations of the company in alignment with sales targets, revenue, profit, and growth objectives. The role involves developing sales strategies, managing key accounts, expanding the customer base, and coordinating across multiple departments to drive business performance in the medical aesthetics and pharmaceutical sector.

Key responsibilities

• Manage overall business operations to achieve sales targets, revenue, profit, and growth goals
• Develop sales strategies with the Sales team, set targets and KPIs, and monitor sales performance continuously
• Analyze sales performance, team results, and issues impacting sales, and develop action plans to drive growth
• Plan and develop product strategies for Botox, Filler, Fillstim, and medical aesthetics products
• Develop and expand the customer base including clinics, doctors, hospitals, distributors, and business partners
• Manage and build relationships with key accounts, doctors, and important clients
• Collaborate with the Marketing department on campaigns, events, workshops, KOL activities, and sales-supporting initiatives
• Direct brand and organizational image to establish credibility and professionalism
• Manage and coordinate with Sales, Marketing, RA, Warehouse, Accounting, HR, and related departments
• Control budgets and expenses for Sales, Marketing, events, and business activities
• Analyze market data, competitors, customer behavior, and business opportunities to adjust sales and marketing plans
• Coach and develop the Sales team on presentation, negotiation, and closing skills
• Prepare performance reports, sales results, issues, and business plans for presentation to CEO and Owner
• Ensure sales and marketing operations comply with relevant requirements and standards

About you

• Bachelor's degree or higher in Business Administration, Marketing, Pharmacy, Health Sciences, or related field
• At least 5 years of management experience at Manager or General Manager level
• Experience managing Sales teams and ability to drive sales performance to targets
• Knowledge of Sales Strategy, Marketing Strategy, Business Development, and Key Account Management
• Ability to analyze sales, KPIs, sales forecasts, and financial performance
• Leadership qualities, decisive decision-making, and ability to manage multiple departments simultaneously
• Strong negotiation, presentation, and client and partner relationship-building skills
• Problem-solving skills and ability to work well under pressure
• Strong communication and coordination skills
• Understanding of brand image creation and product positioning
• Entrepreneurial mindset, results-focused, and ability to drive organizational growth

Benefits

• Social security insurance
• Bonus and compensation based on company performance and individual performance
• Annual salary adjustment based on performance and company policy
• Assistance allowance for death of parents according to company criteria
• Birthday benefits including 350 baht birthday cake
• Daily coffee, snacks, drinking water, and ice for all employees
• Public holidays as determined by the company (15 days per year)
• Weekly holidays: Saturday and Sunday
• Working hours: 09:00–18:00