General Manager HDN

About the role

• Lead and manage overall HDN business performance across all branches to achieve revenue and profitability targets
• Develop and execute national sales and distribution strategies in alignment with company objectives.
• Monitor branch performance and ensure achievement of sales targets, productivity, and operational KPI
• Manage and supervise Regional Managers to ensure effective execution of business plans and branch operations.
• Monitor AR, collection performance, overdue balances, and potential bad debt.
• Ensure compliance with company policies, SOPs, internal controls, approved budgets, and authorization procedures, including expenses, claims, rebates, and incentives.
• Identify, mitigate, and promptly escalate material business, financial, operational, and fraud risks, including potential irregularities and control weaknesses.
• Oversee inventory management, stock accuracy, order fulfillment, and warehouse or dropship operations.
• Drive operational efficiency and cost optimization across the HDN network.
• Evaluate branch performance and recommend corrective actions, including branch optimization, opening, or closure.
• Develop and manage relationships with subdistributors, resellers, and other distribution partners while monitoring their performance and business contribution.
• Lead business development initiatives and assess the feasibility of distribution expansion opportunities.
• Manage team performance, manpower planning, leadership development, and succession planning within HDN.
• Coordinate with Finance, Sales Control, Brand Teams, Retops, BI, and other functions to support business performance.
• Prepare and present regular business performance reports, key risks, root cause analyses, and improvement action plans to the Head of Sales & Distribution.

Requirements

Education

• Bachelor’s degree in Business Administration, Management, Economics, or a related field.

Work Experience

• Minimum 8 years of relevant experience in sales, distribution, or commercial operations, including at least 3 years in a managerial or senior leadership role.
• Experience managing multi-branch operations is preferred.

Expertise

• Strong expertise in sales and distribution management, multi-branch operations, business performance and profitability management, accounts receivable and collection, operational efficiency, internal controls, and distributor network development.

Skills & Certification

• Proficient in Microsoft Excel and business reporting.
• Familiarity with ERP systems or distribution management systems is preferred.