General Manager - Operation & Maintenance

Roles & Responsibilities:

• Own outlet parameter compliance across every O&M site against consented norms (TNPCB/CPCB or overseas equivalent)
• Optimise chemical consumption, dosing regimes and power consumption without risking compliance
• Manage biological plant health MLSS, F/M ratio, sludge age, bulking, upset recovery — and membrane care (CIP schedules, flux/recovery monitoring, replacement planning)
• Own sludge handling and disposal practice and statutory documentation
• Run preventive and predictive maintenance on pumps, blowers, dosing systems, screens, centrifuges, filter presses and RO/MEE trains
• Guarantee breakdown response within contracted timelines; drive down unplanned downtime
• Plan and control critical spares inventory jointly with Commercial & Logistics
• Own the O&M and after-sales P&L — contract profitability, manpower cost, chemical cost, consumables margin
• Drive AMC/CAMC renewal rates; grow spares, consumables, membrane replacement and retrofit/upgrade revenue
• Price and win new O&M contracts, including on plants not originally built by the company
• Structure and lead multi-site O&M manning — rosters, competency, training and certification of operators
• Publish and enforce site SOPs, logbook discipline and monthly performance reporting to clients
• Own customer escalation on operating plants; be the face of the company post-handover
• Introduce remote monitoring and digital reporting where cost-justified

Desired Candidate Profile:

• 15+ years in O&M of ETP, STP, RO and ZLD plants, with direct accountability for consented outlet parameters
• Proven troubleshooting depth on biological and RO/membrane systems
• Experience leading O&M teams across multiple locations, including contract manpower
• Commercial ownership experience — has carried a revenue/margin number on AMC, spares or service
• Strong grip on pollution control board compliance, records and inspections
• Practical maintenance planning experience on rotating and dosing equipment
• BE/B.Tech in Chemical, Environmental or Mechanical Engineering