General Manager - Operations

KEY RESPONSIBILITIES

P&L & Business Ownership

• Own the end-to-end Profit & Loss for assigned manufacturing unit(s), including revenue realization, cost of production, margins and profitability
• Translate business/sales targets into production plans, ensuring capacity, output and inventory are aligned to demand
• Drive top-line and bottom-line performance through pricing discipline, cost control, wastage reduction and productivity improvements
• Prepare and own the annual operating budget for the unit(s); track performance against budget and take corrective action on variances
• Act as the primary business owner for the unit—accountable to leadership for both operational delivery and financial results

Multi-Unit Production Oversight

• Plan, organize, and monitor day-to-day production activities across all assigned manufacturing units
• Ensure production schedules are met while balancing capacity, demand, and resource allocation
• Travel between units regularly to review performance, conduct audits, and resolve on-ground issues
• Standardize SOPs, processes, and best practices across all units to maintain consistency in output and quality

Sales & Demand Alignment

• Partner closely with the Sales/HORECA and institutional business teams to align production output with revenue
• targets and go-to-market plans
• Provide production, costing and capacity inputs to support pricing structures, institutional contracts, and margin
• frameworks
• Track demand forecasts, new product launches and key account requirements, and translate these into production and
• inventory plans
• **Support evaluation of account/channel profitability jointly with the commercial team to optimize trade spend and cost-**to-serve

Quality & Compliance

• Ensure all units comply with FSSAI, food safety, and hygiene regulations
• Drive adherence to quality control protocols at every stage of production
• Lead internal and external audits (ISO, FSSAI, customer audits) across units
• Implement corrective and preventive actions (CAPA) for quality deviations

Team & People Management

Cost & Resource Management

Reporting & Coordination

• Consolidate and present P&L statements, production MIS, KPIs, and performance dashboards to senior management
• Liaise with Supply Chain, Procurement, Quality, and Sales teams to align production with demand forecasts
• Drive continuous improvement (Kaizen/Lean) initiatives across the manufacturing network

KEY SKILLS & COMPETENCIES

• Strong track record of owning P&L and driving business/financial outcomes, not only operational metrics
• Strong multi-site/multi-unit operations management experience
• Sound knowledge of food manufacturing processes, FSSAI norms, and quality systems (HACCP, ISO 22000)
• Commercial acumen – comfortable working with pricing, margins, and sales/demand planning
• Excellent people management and cross-location team leadership skills
• Strong analytical and problem-solving ability
• Proficiency in MS Excel/ERP systems (SAP preferred)
• Willingness to travel frequently between units

QUALIFICATIONS & EXPERIENCE

• Bachelor’s/Master’s degree in Engineering, Food Technology, or related field; MBA strongly preferred
• 10–16 years of experience in factory/plant operations, with at least 4–6 years in a P&L-owning or general management role covering multiple units
• Experience in FMCG/Food/Sweets & Confectionery manufacturing preferred
• Prior exposure to working closely with sales/commercial teams (HORECA, institutional, or B2B channels) is an advantage

Pay: ₹2,500,000.00 - ₹3,400,000.00 per year

Application Question(s):

• Do you have 10–16 years of experience in factory/plant operations?
• Do you have experience in FMCG/Food/Sweets & Confectionery manufacturing?
• Please give your age and date of birth.

Education:

• Master's (Required)

Location:

• Bangalore City, Bengaluru, Karnataka (Required)

Work Location: In person