General Manager Operations

General Manager Operations

Location: Pune / Hyderabad
Experience: 10+ Years
Qualification: Postgraduate in any discipline
Industry: Open to candidates from diverse industries

About Crimson Schools Network:

Crimson Schools Network is a growing K-12 education network focused on building high-quality, safe, and well-managed school environments. We are committed to creating operational excellence across our campuses through strong processes, effective people management, compliance, safety, and stakeholder engagement.

We are looking for an experienced General Manager Operations who can bring strong operational and administrative expertise from any relevant industry and apply it effectively in a dynamic school environment.

Role Overview

The General Manager Operations will be responsible for overseeing the overall administrative and operational functioning of the school. The role requires a hands-on leader who can manage teams, facilities, vendors, budgets, compliance, safety, and day-to-day operations while ensuring a seamless experience for all stakeholders.

The ideal candidate should have strong ownership, execution, people management, and problem-solving capabilities and should be comfortable working in a fast-paced, multi-stakeholder environment.

Key Responsibilities

Operations & Administration

• Oversee the day-to-day operations and administrative functions of the school.
• Develop and implement processes and SOPs to improve operational efficiency.
• Ensure smooth coordination across academic, administrative, and support functions.
• Identify operational gaps and drive continuous improvement initiatives.
• Manage and mentor the administrative and support teams, ensuring clear delegation and accountability.

Safety, Security & Compliance

• Ensure adherence to applicable regulatory requirements and organizational policies.
• Develop and implement SOPs for school safety, security, emergency response, and crisis management.
• Conduct regular safety audits and risk assessments across the campus.
• Ensure appropriate safety standards and protocols are followed across all operations.

Transport & Student Safety

• Oversee school transportation operations with a strong focus on student safety and security.
• Implement and monitor transport safety protocols.
• Conduct regular audits and risk assessments of transportation operations.
• Ensure appropriate training and guidelines are provided to transport staff.
• Establish clear processes for student pick-up and drop-off and ensure effective communication with parents.

Budgeting & Cost Management

• Manage operational budgets and ensure effective utilization of resources.
• Monitor and control expenses to ensure cost-effectiveness and operational efficiency.
• Support the development of financial and operational plans aligned with school objectives.
• Ensure appropriate vendor and resource management.

Stakeholder Management

• Build and maintain strong relationships with parents, employees, vendors, government authorities, and other stakeholders.
• Ensure effective communication and coordination across stakeholders.
• Work closely with the Principal and leadership team on operational priorities and requirements.
• Address administrative concerns and ensure timely resolution.

Candidate Profile

• 10+ years of experience in operations, administration, facilities, general management, or related functions.
• Candidates from diverse industries such as hospitality, healthcare, real estate, infrastructure, manufacturing, aviation, defence, corporate administration, or other large-scale operations environments are welcome.
• Strong experience in team management, facilities management, vendor management, budgeting, compliance, safety, and operations.
• Proven ability to manage multiple functions and stakeholders simultaneously.
• Strong planning, organizational, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong ownership and a results-driven approach.
• Ability to work in a fast-paced environment and manage competing priorities.
• Experience in the education sector is not mandatory.
• Exposure to school operations, CBSE requirements, or education-sector compliance will be an added advantage.
• Ex-servicemen with relevant administrative/operations experience are encouraged to apply.

What We Are Looking For

We are looking for a hands-on and mature operations leader who can take complete ownership of the school's operational ecosystem, build strong processes, ensure safety and compliance, manage resources effectively, and drive a culture of operational excellence.

The candidate should have the ability to transition successfully from a corporate or other large-scale operational environment into a K-12 school setting.