General Manager - Operations

General Manager - Front of House Leader - full time c.40hrs per week - LA1 Lancaster

We are looking for a highly motivated, skilled and experienced individual, to lead our team of superstars, at our restaurant-quality daytime and evening eatery in Lancaster, alongside overseeing our second bakery site in the city too.

At Journey Social you’ll support the owners by leading all aspects of our Front of House operations, maintaining and developing the Journey Social way.
Your role will ensure Journey Social’s position of ‘Lancaster best Brunch & Coffee’ is at the heart of what you and your team does. You’ll inspire and motivate your team, leading by example in your day-to-day work; equating to a team that is engaged, motivated and meeting Journey Social standards.

Alongside overseeing our second site bakery 'goods' and working with our offsite bakery team too.

What we look for:

• an experienced manager able to support a large restaurant team, leading with positive change driven behaviour and actions.
• a strong communicator that engages in real conversations with consideration and care, ensuring your team feel heard and supported, but where change and development is clear and measurable.
• able to understand the financial performance of the business and instigate change.
• experienced in managing staff costs and rotas
• a passionate leader with experience of managing your teams performance and development
• a forward-thinking problem solver, able to think on your feet and make quick effective decisions
• knowledge of speciality coffee and brunch is ideal but not essential

What we offer:

• up to £50,000 per year, for an exceptional candidate
• generous share of tips
• 2 consecutive days off per week, no split shifts
• management support from Assistant Managers, FoH Supervisors and wider leadership team.
• internal progression opportunities within the Journey Social Group
• 50% discount at Journey Social Kitchen
• pension scheme
• 28 days holiday

financial wellbeing support

Job Types: Permanent, Full-time

Pay: Up to £50,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Sick pay

Ability to commute/relocate:

• Lancaster LA1 1EG: reliably commute or plan to relocate before starting work (required)

Experience:

• Management: 1 year (required)
• Hospitality: 1 year (required)
• Customer service: 1 year (required)

Language:

• English (required)

Work Location: In person