General Manager - Pre-Opening

Lead the Launch of Wyndham Garden Bucharest

The D Group, a trusted partner of Wyndham Hotels & Resorts, is seeking an exceptional hospitality leader to become the General Manager of the new Wyndham Garden Bucharest.

This is a rare opportunity to lead a hotel from pre-opening through to a successful launch and long-term operation. As General Manager, you will be responsible for building the hotel from the ground up, creating a high-performing team, establishing a strong market presence, and delivering outstanding financial results, guest satisfaction, and owner returns.

We are looking for a commercially driven, entrepreneurial, and hands-on leader with proven pre-opening experience, a passion for hospitality, and the ability to inspire teams while navigating complex stakeholder environments.

The Opportunity

As General Manager, you will oversee every aspect of the hotel's pre-opening journey and ongoing operations, ensuring all milestones are delivered successfully, on time, and in line with Wyndham brand standards.

You will partner closely with ownership and Wyndham Hotels & Resorts to create one of Bucharest's leading hospitality destinations, while building a culture focused on service excellence, accountability, innovation, and performance.

What You'll Be Doing

Lead the Hotel Opening

• Direct all phases of the pre-opening process from planning through opening and stabilization.
• Deliver all Critical Path milestones on time and within budget.
• Coordinate with owners, corporate teams, consultants, contractors, suppliers, and local authorities.
• Implement all operational systems, service standards, policies, and procedures.
• Ensure readiness across operational, commercial, financial, IT, safety, compliance, and brand requirements before opening.
• Recruit, onboard, train, and develop the hotel's opening team.
• Create a culture and guest experience that sets the foundation for long-term success.

Drive Commercial Success

• Develop and execute the hotel's annual business plan and commercial strategy.
• Position Wyndham Garden Bucharest as a preferred hotel within its competitive set.
• Drive market penetration, occupancy, RevPAR, and Revenue Generation Index (RGI) growth.
• Lead sales, marketing, public relations, digital, and community engagement initiatives.
• Identify opportunities to maximize revenue, profitability, and owner returns.
• Ensure effective budgeting, forecasting, financial controls, and cost management.

Build and Inspire High-Performing Teams

• Create a culture of collaboration, accountability, engagement, and service excellence.
• Build, mentor, and develop a strong leadership team.
• Establish clear goals, expectations, and performance standards.
• Drive employee engagement, retention, talent development, and succession planning.
• Champion Wyndham's "Count on Me!" service culture and company values.

Deliver Exceptional Guest Experiences

• Ensure full compliance with Wyndham Garden brand standards.
• Drive continuous improvement in guest satisfaction, quality scores, and online reputation.
• Implement service standards and training programs that support operational excellence.
• Use guest feedback insights to continuously elevate the customer experience.

Manage Key Stakeholder Relationships

• Build trusted relationships with ownership based on transparency, credibility, and performance.
• Act as the primary liaison between ownership and Wyndham Hotels & Resorts.
• Develop strong relationships with local business leaders, tourism organizations, government authorities, and community partners.
• Represent the hotel and Wyndham brand within the local market.

Champion Operational Excellence

• Ensure efficient operations across all hotel departments.
• Drive collaboration between Rooms, Food & Beverage, Sales, Finance, Engineering, and Administration teams.
• Maintain the highest standards of cleanliness, maintenance, safety, compliance, and service delivery.
• Identify opportunities for innovation, continuous improvement, and operational efficiency.

Drive Sustainability Initiatives

• Lead Wyndham sustainability and environmental programs.
• Promote responsible business practices throughout the hotel.
• Support environmentally conscious operations and guest experiences.

What We're Looking For:

About You

• Proven hotel leader with strong pre-opening experience.
• Commercially driven, strategic, and hands-on.
• Passionate about guest service and operational excellence.
• Inspiring leader with a track record of building high-performing teams.
• Strong relationship builder with owners and key stakeholders.
• Resilient, adaptable, and thrives in fast-paced environments.

Experience & Qualifications

• Degree in Hospitality, Business, or a related field.
• Minimum 5 years' experience as General Manager in an internationally branded hotel.
• Proven experience opening at least three branded hotels.
• Strong expertise in hotel pre-opening, budgeting, operations, recruitment, and commercial launch.
• Experience with Opera Cloud, Fidelio, IDeaS, SynXis, and Medallia.
• AI literacy
• Demonstrated success driving revenue, profitability, and market share.
• Excellent leadership, communication, and stakeholder management skills.
• Fluent in Romanian and English.
• Eligible to work within the European Union.

Why Join D Group?

D Group is an ambitious and growing hospitality company, offering a unique opportunity to be part of an exciting expansion journey.

As General Manager, you will play a pivotal role in bringing Wyndham Garden Bucharest to life, leading the hotel from pre-opening through to a successful launch and long-term operation. This is your opportunity to build a high-performing team, create exceptional guest experiences from day one, and make a lasting impact on one of Romania's most exciting new hotel developments.

If you're looking for a role where you can shape strategy, drive results, and leave a legacy while being part of a dynamic and growing organization, we'd love to hear from you.