General Manager - Restaurant

Job Overview

We are seeking an energetic and dynamic General Manager to lead our restaurant operations with passion and precision. In this pivotal role, you will oversee all aspects of restaurant management, ensuring exceptional customer service, operational excellence, and team leadership. Your enthusiasm for the food industry and hospitality will drive the success of our establishment, creating a vibrant environment where both staff and guests thrive. As the face of the restaurant, you will be responsible for maintaining high standards in food quality, safety, and financial performance while fostering a positive team culture that promotes growth and excellence.

Responsibilities

• Lead daily restaurant operations, ensuring smooth service flow and adherence to company standards.
• Manage staff scheduling, training, and development to build a motivated and skilled team.
• Oversee food preparation processes, ensuring quality control and compliance with food safety regulations.
• Utilize POS systems such as Aloha POS or Micros POS for order processing, sales tracking, and inventory management.
• Control inventory levels, monitor food costs, and implement effective stock rotation practices.
• Handle cash management duties including cash handling procedures, reconciliations, and deposit preparations.
• Supervise kitchen operations, ensuring efficient food production, cleanliness, and safety standards are maintained.
• Conduct regular staff performance evaluations and facilitate ongoing training & development initiatives.
• Analyze profit and loss statements to identify opportunities for increased profitability.
• Maintain excellent customer service standards by addressing guest feedback promptly and professionally.
• Ensure compliance with health regulations related to food safety, handling, and sanitation protocols.
• Collaborate with culinary teams to develop menus that meet customer preferences while controlling costs.
• Lead by example in fostering a positive work environment that encourages teamwork and accountability.

Skills

• Proven experience in quick service & fast food restaurant management or casual dining environments.
• Strong knowledge of food preparation techniques, cooking methods, and kitchen management.
• Familiarity with POS systems such as Aloha POS or Micros POS for sales processing and inventory control.
• Excellent managerial communication skills with experience in supervising teams and conducting interviews.
• Ability to handle cash accurately along with basic math skills for financial transactions.
• Experience in food safety management, including HACCP principles and sanitation standards.
• Demonstrated leadership in managing hospitality teams across shifts with effective staff training & development skills.
• Skilled in managing budgets, analyzing profit & loss statements, and implementing cost-control measures.
• Knowledge of catering services, banquet operations, bar experience or coffee service is a plus.
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Exceptional customer service orientation coupled with conflict resolution abilities.
• Experience managing food industry operations with a focus on team leadership and hospitality excellence.

Join us as a General Manager where your leadership will inspire teams to deliver memorable dining experiences while driving operational success!

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person