General Manager - Restaurant

Job Overview

We are seeking an energetic and dynamic General Manager - Restaurant to join our McDonalds operations in Richmond, VA. In this pivotal role, you will oversee all aspects of restaurant operations, ensuring exceptional customer experiences, operational excellence, and team leadership. Your passion for food service management and hospitality will drive the success of our restaurant, fostering a positive environment for both staff and guests. This role offers an exciting opportunity to shape the restaurant’s culture, optimize performance, and deliver memorable dining experiences in a fast-paced, lively setting.

Duties

• Lead daily restaurant operations, including food preparation, service delivery, and kitchen management to ensure high standards of quality and efficiency.
• Manage staff recruitment, training, and development to build a motivated, skilled team capable of delivering outstanding customer service.
• Oversee inventory control, food safety compliance, and food handling procedures to maintain cleanliness and adhere to health regulations.
• Utilize POS systems for order processing, cash handling, and sales reporting.
• Monitor financial performance through profit and loss analysis, budgeting, and cost control initiatives to maximize profitability.
• Supervise shift management by coordinating schedules, overseeing staff performance, and ensuring smooth operations during busy hours.
• Foster a welcoming hospitality environment by maintaining excellent customer service standards and resolving guest concerns promptly.
• Conduct staff training sessions on food safety management, culinary techniques, and customer engagement strategies to enhance team capabilities.

Qualifications

• Proven experience in quick service & fast food restaurant management or casual dining environments with a strong background in food industry operations.
• Extensive knowledge of food preparation, cooking techniques, and kitchen management practices.
• Demonstrated supervisory experience with team leadership, staff training, and interviewing skills.
• Proficiency in POS systems; experience with cash handling is essential.
• Strong understanding of inventory control, food safety standards, and food handling procedures.
• Excellent managerial communication skills with the ability to motivate teams and manage hospitality teams effectively.
• Ability to perform basic math calculations related to budgeting, sales analysis, and cost control measures.
• Experience in managing restaurant operations including shift management, catering or banquet services is preferred.
• A background in culinary arts or hospitality management is highly desirable; previous assistant manager experience is a plus.

Join us as a General Manager - Restaurant where your leadership will inspire excellence in every aspect of our dining experience! We are committed to fostering a vibrant work environment that values innovation, teamwork, and exceptional service—making every day rewarding for our team members and guests alike!

Pay: From $53,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person