Chaps Restaurant & Bakery
General Manager - Restaurant
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
$60,000 – $70,000 / year
Location:
Spokane, WA, USA
Work mode:
Onsite
Published on:
11 September 2026
What they need
Overview
We are seeking a dynamic and energetic General Manager to lead our vibrant dining establishment. This pivotal role requires a passionate leader who thrives in fast-paced environments, excels in team management, and is dedicated to delivering exceptional customer experiences. As the driving force behind daily operations, you will oversee all aspects of restaurant management, ensuring smooth service, high-quality food standards, and operational excellence. Your leadership will inspire staff, optimize processes, and foster a welcoming atmosphere that keeps guests coming back.
Duties
- Lead and motivate the restaurant team to achieve outstanding performance in customer service, food quality, and operational efficiency.
- Oversee daily restaurant operations, including shift management, staff scheduling, and ensuring adherence to safety and hygiene standards.
- Manage food preparation and kitchen operations, ensuring compliance with food safety regulations and maintaining high culinary standards.
- Utilize Aloha POS for order processing, sales tracking, and inventory control.
- Conduct staff training sessions on food handling, customer service excellence, POS usage, and safety protocols to develop a skilled team.
- Monitor inventory levels regularly to control costs, reduce waste, and ensure the availability of ingredients and supplies.
- Handle cash management duties including cash handling procedures, balancing registers, and preparing financial reports such as profit and loss analysis.
- Implement effective management strategies for managing hospitality teams across casual dining or quick service environments.
- Ensure consistent food production quality whether in casual dining settings or catering events like banquets or special functions.
- Lead efforts in food safety management, supervising proper food handling practices and maintaining compliance with health regulations.
- Drive continuous improvement initiatives through staff training & development programs aimed at elevating service standards.
Qualifications
- Proven experience in restaurant management with a strong background in quick service & fast food restaurant operations or fine dining environments.
- Demonstrated supervisory experience with team leadership skills in managing hospitality teams effectively.
- Familiarity with Aloha POS for sales processing and inventory tracking.
- Knowledge of food preparation techniques, kitchen management, and culinary standards across various food industry segments.
- Strong understanding of food safety management practices and regulatory compliance requirements.
- Excellent managerial communication skills with the ability to interview candidates, train staff, and foster a positive team environment.
- Proficiency in basic math for cash handling, budgeting, and financial analysis purposes.
- Experience in managing hospitality operations including catering or banquet services is a plus.
- Ability to adapt quickly to changing priorities while maintaining high standards of customer service.
Join us as our General Manager - Restaurant to lead with energy, inspire your team, and create memorable dining experiences that keep guests returning!
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Employee discount
- Paid time off
Work Location: In person
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