General Manager - Restaurant

Job Summary

We are seeking an energetic and dynamic General Manager to lead our restaurant operations with enthusiasm and strategic insight. In this pivotal role, you will oversee all aspects of restaurant management, ensuring exceptional customer experiences, operational excellence, and team leadership. Your passion for food service, combined with your managerial expertise, will drive the success of our vibrant dining environment. As a key leader, you will foster a positive work culture, uphold food safety standards, and optimize profitability through effective management practices.

Responsibilities

• Lead daily restaurant operations, ensuring smooth service delivery and high standards of food quality and customer satisfaction.
• Manage staff recruitment, training, development, and performance evaluations to build a motivated and efficient team.
• Oversee inventory control, food preparation processes, and food safety compliance to maintain quality standards.
• Utilize POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales tracking.
• Monitor financial performance through profit and loss analysis, budgeting, and cost control measures to maximize profitability.
• Supervise kitchen management including food production, culinary standards, and kitchen safety protocols.
• Implement staff scheduling and shift management to ensure optimal coverage during peak hours while controlling labor costs.
• Conduct regular staff training sessions on customer service excellence, food handling procedures, and health regulations.
• Maintain excellent customer service by addressing guest concerns promptly and ensuring a welcoming atmosphere.
• Lead by example in managing hospitality teams with strong managerial communication skills and a focus on team leadership.

Requirements

• Proven experience in quick service & fast food restaurant management or casual dining environments with supervisory responsibilities.
• Strong background in food preparation, cooking techniques, and food safety management practices.
• Familiarity with POS systems such as Aloha POS and Micros POS; experience with cash handling is essential.
• Demonstrated ability in inventory control, budgeting, profit & loss analysis, and food management strategies.
• Excellent team management skills including interviewing, training & development, staff supervision, and conflict resolution.
• Previous experience managing hospitality teams in diverse settings such as banquet or catering environments is highly desirable.
• Knowledge of food industry standards including culinary techniques, food production processes, and catering services.
• Exceptional communication skills with the ability to lead teams effectively and foster a positive work environment.
• Ability to handle multiple priorities efficiently while maintaining attention to detail in a fast-paced setting.

Join us as a General Manager where your leadership will inspire teams to deliver memorable dining experiences while driving operational success!

Pay: $52,000.00 - $58,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid training
• Vision insurance

Work Location: In person