General Manager - Sales

Job Summary

We are looking for an experienced General Manager – Sales to lead cluster/state-level business operations, drive sales and revenue growth, manage multiple branches or business verticals, and ensure operational efficiency and regulatory compliance. The ideal candidate should have strong experience in forex business, multi-branch management, corporate sales, business development, and team leadership.

Key Responsibilities

• Manage the overall operations and business performance of a cluster/state across Retail, Wholesale, and Corporate business verticals.
• Drive sales, revenue, foreign exchange (FX) contribution, and profitability targets across all branches and profit centres.
• Develop new business opportunities through B2B, corporate clients, agents, channel partners, and individual customers.
• Achieve FX revenue targets from retail walk-in customers and wholesale channels, including FFMCs and Authorised Dealers.
• Plan and execute sales strategies, promotional campaigns, and below-the-line (BTL) activities to increase customer acquisition and walk-in business.
• Drive cross-selling of financial services products, including travel and life insurance, air and rail tickets, and other offerings.
• Monitor budgets, business forecasts, revenue performance, and operating expenses to achieve monthly, quarterly, and annual targets.
• Manage working capital, fund flow, cash holdings, receivables, and financial exposures to optimise costs and profitability.
• Ensure compliance with RBI guidelines, FEMA regulations, AML requirements, internal policies, and management directives.
• Maintain high service quality, customer satisfaction, and customer retention across all branches.
• Lead manpower planning, recruitment, staff development, and performance management across the cluster/state.
• Motivate and develop teams, build a strong second line of leadership, and control employee attrition.
• Monitor market trends, competitor activities, and customer requirements to identify business opportunities and improve sales strategies.
• Drive operational efficiency, cost control, risk management, and adherence to organisational procedures.
• Conduct regular training programmes to enhance product knowledge, compliance awareness, and selling skills.

Candidate Profile / Requirements

• 10–15 years of relevant experience in sales, business development, and business operations.
• Strong exposure to forex business and operations is preferred.
• Proven experience in cluster management, multi-branch management, or handling multiple business units.
• Demonstrated ability to achieve sales, revenue, profitability, and business acquisition targets.
• Experience in B2B sales, corporate sales, channel development, and customer relationship management.
• Sound knowledge of RBI guidelines, FEMA, AML, and relevant compliance requirements.
• Experience in financial management, budgeting, working capital, and cost control.
• Strong leadership, team management, negotiation, and decision-making skills.
• Ability to drive business growth while maintaining operational and regulatory standards.

Pay: ₹100,000.00 - ₹150,000.00 per month

Work Location: In person