General Manager - Sauk Centre, MN

This position is located in Sauk Centre, Minnesota.

The General Manager (GM) is responsible for building and leading a healthy business by executing both local and corporate business initiatives, enhancing customer satisfaction, and attaining company engagement and profitability goals. To be successful in our organization, a leader must be thoughtful, confident in making decisions, have a “coach” mentality, and possess a strong understanding of business strategy.

Sterling Water, Inc. is a third generation family-owned Culligan dealership headquartered in Eau Claire, WI. Founded in 1949, the business has grown to acquire multiple dealerships in both Wisconsin and Minnesota and is now one of the largest and most decorated Culligan franchises in North America.

Key responsibilities include;

Operations

• Be well-informed of local market conditions in order to increase market penetration and maintain an above-average growth rate in the marketplace
• Maintain and safeguard the company’s assets (building, fleet, inventory, records, equipment, etc.)
• Oversee all dealership departments; office, service, sales, support
• Promote and support our commitment to exceed our customers’ expectations
• Demonstrate professionalism, courtesy, and tactfulness in all interactions with customers, employees, and vendors.
• Perform work with Sterling Water company values in mind: Integrity: Do the right thing. Trust and honesty are essential in everything we do. Safety: Take action to prevent accidents and injuries. Teamwork: Work together to accomplish our goals. Continuous Improvement: Search for and implement better ways.

Safety

• Be responsible for safe, efficient operation and preventative maintenance of the facility and the water quality of the products we provide.
• Actively engage your team in the required and voluntary safety training opportunities
• Overall responsibility for employee and facility safety

Quality

• Achieve and maintain required industry certifications
• Maintain a safe, clean work environment that is in compliance with all applicable Federal, State, Local, and company regulations.

Financials

• Review and control expenses through strategic decision making
• Set and review appropriate rates and pricing structure
• Prepare annual budget, regularly review actual vs. planned, analyze variances, and take action to achieve financial performance goals

Leadership

• Supervise and support local leadership directly and all employees indirectly
• Acquire and retain qualified, committed, and motivated personnel to meet business needs
• Provide sufficient training opportunities to ensure employees have the skills and information necessary to exceed customers’ expectation. Support employee development and engagement.
• Communicate regularly and honestly with employees to encourage an open exchange of information and build a team committed to satisfying our customers’ needs.
• Together with each employee, develop realistic performance goals tied to the dealership’s goals. Conduct regular discussions regarding process; take appropriate steps to support achievement of goals.

Required Education and Experience

• Bachelor’s degree, or three to five years’ related experience and/or training, or equivalent combination of education and experience.
• Minimum of five (5) years supervisory experience
• Previous leadership experience in a service or distribution setting

Additional Eligibility Qualifications

• Valid Driver’s License
• Pass Department of Transportation physical
• Achieve and maintain all required certifications

Work Authorization

Must be legally authorized to work in the United States of America.

Equal Employment Opportunity Statement

Sterling Water, Inc provides equal employment opportunities to all employees and applicants for employment. In addition to federal law requirements, Sterling Water, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. Sterling Water, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sterling Water, Inc.’s employees to perform their job duties may result in discipline up to and including discharge.

Benefits and Perks

At Sterling Water, Inc. we offer competitive compensation and an impressive benefits package. Benefits include medical, dental, and life insurance, short and long-term disability programs, robust retirement benefits, employee incentive pay, PTO, paid holidays, commission pay, tuition reimbursement, and a shortened work day on Fridays.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Supervisory: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person