General Operations Manager

Introduction

An extraordinary opportunity exists now, for the right individual to become an integral part of a superb West Coast Golf Community here on Quadra Island in British Columbia. Life on the island offers endless community-supported activities in sport, the arts, theatre and music all in a 'laid back' style reflected by the surrounding ocean, mountains and forest. Wherever your passions lie, be it salmon and halibut fishing, kayaking or paddleboarding among idyllic islets, cycling, snow skiing on nearby mountains in winter or playing exhilarating rounds of challenging golf, you will certainly find it here. At the heart of this community, our Golf Course is a much-loved fixture by locals and visitors alike. Whether it's sharing a round with friends, socializing at our Ladies and Men’s Nights, playing the Enchanted Woods Mini Golf with the grandkids or having your best friend's birthday party in the Q Restaurant, Quadra Island Golf Course has it all.

Come and live your dream! Check it out at quadragolf.com

Job Summary & Responsibilities

This is an opportunity for a strong leader who enjoys working with people, understands the importance of member and guest experiences, and is comfortable balancing daily operational demands with future growth.

• Conducts reviews of the operations and prepares and recommends business strategies to enhance viability and profitability.
• Prepares the annual budget for the entire operation and reviews actual results versus budgets.
• Conducts weekly management meetings during the golf season and produces comprehensive reports for the Board of Directors.
• Handles HR matters directly, including recruitment, ongoing performance coaching, constructive feedback, disciplinary action and terminations in accordance with employment standards.
• Coordinates and manages all golf course operations, including turf maintenance programs, mini golf and driving range.
• Oversees clubhouse facilities including the pro shop and restaurant.
• Develops and implements local marketing and promotional programs on social media.
• Works with the event coordinator to implement special events.
• Oversees the activities of the volunteer subcommittee groups.

The General Operations Manager reports to a designated member of the Board of Directors. It is important to note that the Board sees 2027 as a transition year in which the General Manager would have the support of a designated board member who would act as a consultant to the GM, offer historical context and assist in developing and improving operational procedures. In 2028 the board would focus strictly on governance.

Qualifications

• At least three years of supervisory experience in golf operations or hospitality.
• Solid business acumen including retail management experience, sponsorship growth, and budget tracking.
• A valid BC driver’s licence
• Familiarity with golf management software and tee-sheet systems (Tee On)

Assets

• Turf or agronomy knowledge
• Valid Provincial Ministry of the Environment Pesticide Licence
• Degree or Diploma in Golf Course Management

Compensation

$65,000–70,000 base salary, depending on qualifications and experience, plus a performance bonus tied to operating growth. Target total compensation is $75,000–80,000.

This role requires extended operational hours during peak golf season (April to October), balanced by significantly reduced, flexible hours and off-season administration during the winter months (November through to March).

Benefits

• Competitive compensation package
• Consistent bi-weekly salary paid across 12 months
• Reduced and flexible working hours during the off season
• Golf privileges, discounts on Pro Shop merchandise and food/non-alcoholic beverages
• Fully developed private RV site at no cost, with utilities provided. Further housing support is available, so ask us.

Conditions

This position includes a three-month probationary period.

How to Apply

Start date: by March 1, 2027

Send your résumé and a cover letter to Brian Wilson at [email protected]. In your cover letter, tell us about a revenue stream or program you started. Applications will be accepted until the position is filled. Learn more at quadragolf.com, or better yet, come for a visit.

Pay: $65,000.00-$80,000.00 per year

Work Location: In person