General Practice Receptionist

Medical Receptionist – General Practice

Schotters Road Medical Centre | Mernda, VIC

Schotters Road Medical Centre is seeking an experienced, friendly and professional Medical Receptionist to join our growing team.

Key Responsibilities

• Welcome patients and provide excellent customer service
• Manage appointments, phone calls and patient enquiries
• Process Medicare billing and patient payments
• Maintain accurate patient records and details
• Manage correspondence, referrals and documentation
• Support GPs, nurses and allied health professionals
• Assist with recalls, reminders and patient follow-ups
• Maintain patient privacy and confidentiality
• Support smooth day-to-day practice operations

Essential Requirements

• Minimum 1–2 years’ experience in general practice or medical reception
• Good understanding of Medicare billing and commonly used MBS billing codes
• Strong communication and customer service skills
• Excellent attention to detail and organisational skills
• Professional, reliable and well presented
• Ability to multitask effectively in a busy general practice
• Strong team player with a positive attitude

Experience with Best Practice and HotDoc will be highly regarded.

Why Join SRMC?

Join a growing, community-focused general practice with a supportive multidisciplinary team and a commitment to providing an excellent patient experience.

Our philosophy: “We Listen, We Care.”

Location: Mernda, VIC 3754Employment: Part-time/Casual

Apply

Please submit your CV and a brief cover letter outlining your general practice reception experience and availability.

Pay: $28.00 – $32.00 per hour

Work Location: In person