General Security Operative

Role Overview

If you are looking for a versatile security role that offers site variety, flexible scheduling, and a foot in the door with an industry leader, this position is a great fit. As a General Security Operative, you will provide a safe, welcoming, and secure environment across several key client locations in the Moncton and Dieppe region, including retail centers, government service facilities, and regional healthcare networks.

This is a casual, as-needed position with pay ranging from $20.00 to $21.60 per hour. It is ideal for individuals seeking flexible work, valuable experience across different industries, and a potential pathway toward future full-time employment.

What Success Looks Like

In your day-to-day work, success means being an attentive, approachable, and reliable presence. You will conduct foot patrols, manage facility access, monitor safety systems, and serve as a helpful point of contact for staff, patients, visitors, and the public.

When unexpected situations or emergencies arise, you will handle them calmly using clear communication and verbal de-escalation techniques. Over time, successful operatives adapt seamlessly across different site procedures and build strong working relationships with facility managers and local staff.

Key Responsibilities:

• Conduct regular foot patrols of assigned facilities, including parking areas, corridors, entrances, and exits.
• Monitor security cameras, access systems, and safety alarms to identify potential safety hazards or unauthorized activity.
• Manage access control points and ensure only authorized personnel enter restricted areas.
• Provide customer service by greeting visitors, giving directions, and helping people navigate facility policies.
• De-escalate challenging or high-stress situations calmly and professionally.
• Respond promptly to emergency calls, fire alarms, medical situations, and facility evacuations.
• Complete clear, concise daily logs and detailed incident reports.
• Collaborate effectively with site managers, healthcare staff, and emergency services when necessary.

Position Details & Compensation

• Pay Rate: $20.00 – $21.60 per hour (overtime pay applies after 44 hours per week).
• Employment Type: Casual / As-Needed (Temporary basis with potential transition to permanent full-time).
• Work Locations: Multiple assigned sites in Moncton and Dieppe (including Champlain Mall, Service New Brunswick, Vitalité Health Network, and Horizon Health Network).
• Schedule: Variable shifts based on operational needs and facility schedules.

What You Need to Succeed

• High School Diploma or equivalent (GED).
• Flexibility and reliable transportation to work at various locations throughout the Moncton and Dieppe area.
• Strong verbal and written communication skills in English and/or French, depending on assigned site requirements.
• Availability to work casual, on-call, or variable shifts.
• For Healthcare Assignments: Ability to provide required healthcare screening documentation, including proof of two COVID-19 vaccine doses, MMR and Varicella immunization records, and a two-step Tuberculosis (TB) skin test.
• Hold a valid Use of Force (UOF) and/or Management of Aggressive Behavior (MOAB) certification, or a willingness to complete required prerequisite training before onboarding.

Nice-to-Haves

• Prior experience in security, customer service, healthcare support, or law enforcement.

Training & Certification

If you do not currently hold valid Use of Force (UOF) or Management of Aggressive Behavior (MOAB) certifications, training is available prior to onboarding. The cost of this prerequisite training is fully covered by Paladin Security in exchange for a six-month commitment to work casual shifts with us.

Why Join Paladin Security?

Paladin Security is proud to be certified as a Great Place to Work. We believe in supporting our employees, promoting from within, and building a welcoming workplace culture focused on safety, community service, and professional growth.

Ready to Apply?

If you are a dependable, safety-conscious professional ready to make a positive impact in the Moncton and Dieppe community, we would love to hear from you. Submit your resume today to get started.